Annual Report




UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2011

Exact name of registrant as specified in its charter
State or other jurisdiction of incorporation or organization
Commission File Number
(I.R.S. Employer
Identification No.)
Questar Corporation
Utah
001-08796
87-0407509
Questar Pipeline Company
Utah
000-14147
87-0307414
Questar Gas Company
Utah
333-69210
87-0155877

180 East 100 South, P.O. Box 45433, Salt Lake City, Utah 84145-0433
(Address of principal executive offices)

Registrant's telephone number:  801.324.5000

Securities registered pursuant to Section 12(b) of the Act:

Questar Corporation
Common stock without par value, listed on the New York Stock Exchange
Questar Pipeline Company
None
Questar Gas Company
None

Securities registered pursuant to Section 12(g) of the Act:

Questar Corporation
None
Questar Pipeline Company
None
Questar Gas Company
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Questar Corporation
Yes [X]   No [   ]
Questar Pipeline Company
Yes [   ]   No [X]
Questar Gas Company
Yes [   ]   No [X]

Indicate by check mark whether the registrant (1) has filed all reports required by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Questar Corporation
Yes [X]   No [   ]
Questar Pipeline Company
Yes [X]   No [   ]
Questar Gas Company
Yes [X]   No [   ]

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Questar Corporation
Yes [X]   No [   ]
Questar Pipeline Company
Yes [X]   No [   ]
Questar Gas Company
Yes [X]   No [   ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (Section 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.

Questar Corporation
[   ]
Questar Pipeline Company
[   ]
Questar Gas Company
[   ]

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act. Do not check non-accelerated filer if a smaller reporting company (Check one):

Questar Corporation
Large accelerated filer
[X]
Accelerated filer
[   ]
Non-accelerated filer
[   ]
Smaller reporting company [   ]
Questar Pipeline Company
Large accelerated filer
[   ]
Accelerated filer
[   ]
Non-accelerated filer
[X]
Smaller reporting company [   ]
Questar Gas Company
Large accelerated filer
[   ]
Accelerated filer
[   ]
Non-accelerated filer
[X]
Smaller reporting company [   ]

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Questar Corporation
Yes [   ]   No [X]
Questar Pipeline Company
Yes [   ]   No [X]
Questar Gas Company
Yes [   ]   No [X]

Indicate the number of shares outstanding of each of the issuers' classes of common stock, as of January 31, 2012 :

Questar Corporation
without par value
177,932,088
Questar Pipeline Company
$1.00 per share par value
6,550,843
Questar Gas Company
$2.50 per share par value
9,189,626

State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant's most recently completed second fiscal quarter (June 30, 2011 ). The aggregate market value was calculated by excluding all shares held by directors and executive officers of the registrant and three nonprofit foundations established by the registrant without conceding that all such persons are affiliates for purposes of federal securities laws.
Questar Corporation
$3.1 billion
Questar Pipeline Company
None
Questar Gas Company
None

Documents Incorporated by Reference :
Portions of the registrant's definitive Proxy Statement (the "Proxy Statement"), to be filed in connection with its May 10, 2012 , Annual Meeting of Stockholders, are incorporated by reference into Part III of this Annual Report.

Questar Pipeline Company and Questar Gas Company, as wholly-owned subsidiaries of a reporting company, meet the conditions set forth in General Instruction I (1) (a) and (b) of Form 10-K and are therefore filing this form with the reduced disclosure format.




TABLE OF CONTENTS
 
 
Page No
 
 
 
Item 1.
 
 
 
 
 
 
 
 
 
 
Item 1A.
 
 
 
Item 1B.
 
 
 
Item 2.
 
 
 
 
 
 
Item 3.
 
 
 
Item 4.
 
 
 
 
 
 
Item 5.
 
 
 
Item 6.
 
 
 
Item 7.
 
 
 
Item 7A.
 
 
 
Item 8.
 
 
 
Item 9.
 
 
 
Item 9A.
 
 
 
Item 9B.
 
 
 
 
 
 
Item 10.
 
 
 
Item 11.
 
 
 
Item 12.
 
 
 
Item 13.
 
 
 
Item 14.
 
 
 
 
 
 
Item 15.
 
 
 
 


FILING FORMAT
This Annual Report on Form 10-K is a combined report being filed by three separate registrants: Questar Corporation, Questar Pipeline Company and Questar Gas Company. Questar Pipeline Company and Questar Gas Company are wholly-owned subsidiaries of Questar Corporation. Information contained herein related to any individual registrant is filed by such registrant solely on its own behalf. Each registrant makes no representation as to information relating exclusively to the other registrants.

Parts II and IV - Financial information in this Annual Report on Form 10-K includes separate financial statements (i.e. balance sheets, statements of income, statements of equity and statements of cash flows) for Questar Corporation, Questar Pipeline Company and Questar Gas Company. The Notes Accompanying the Financial Statements are presented on a combined basis for all three registrants.




Where You Can Find More Information

Questar Corporation (Questar or the Company) and two of its subsidiaries, Questar Pipeline Company (Questar Pipeline) and Questar Gas Company (Questar Gas), each file annual, quarterly, and current reports with the Securities and Exchange Commission (SEC). Questar also regularly files proxy statements and other documents with the SEC. These reports and other information can be read and copied at the SEC's Public Reference Room at 100 F Street, N.E., Washington, D.C., 20549-0213. Please call the SEC at 1-800-SEC-0330 for further information on the operation of the Public Reference Room. The SEC also maintains an internet site at http://www.sec.gov that contains reports, proxy and information statements and other information regarding issuers that file electronically with the SEC, including Questar, Questar Pipeline and Questar Gas.

Investors can also access financial and other information via Questar's internet site at www.questar.com. Questar and each of its reporting subsidiaries make available, free of charge through the internet site, copies of Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and any amendments to such reports and all reports filed by executive officers and directors under Section 16 of the Securities Exchange Act of 1934, as amended (the Exchange Act) reporting transactions in Questar securities. Access to these reports is provided as soon as reasonably practical after such reports are electronically filed with the SEC. Information contained on or connected to Questar's internet site which is not directly incorporated by reference into the Company's Annual Report on Form 10-K should not be considered part of this report or any other filing made with the SEC.

Questar's internet site also contains copies of Statements of Responsibility for various board committees, including the Finance and Audit Committee, Corporate Governance Guidelines and Questar's Business Ethics and Compliance Policy.

Finally, you may request a copy of filings other than an exhibit to a filing unless that exhibit is specifically incorporated by reference into that filing, at no cost by writing or calling Questar, 180 East 100 South Street, P.O. Box 45433, Salt Lake City, UT, 84145-0433 (telephone number 801-324-5000).

Forward-Looking Statements

This Annual Report on Form 10-K may contain or incorporate by reference information that includes or is based upon "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended (the Securities Act), and Section 21E of the Exchange Act. Forward-looking statements give expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," and other words and terms of similar meaning in connection with a discussion of future operating or financial performance. In particular, these include statements relating to future actions, prospective services or products, future performance or results of current and anticipated services or products, development efforts, expenses, the outcome of contingencies such as legal proceedings, trends in operations and financial results.

Any or all forward-looking statements may turn out to be wrong. They can be affected by inaccurate assumptions or by known or unknown risks and uncertainties. Many such factors will be important in determining actual future results. These statements are based on current expectations and the current economic environment. They involve a number of risks and uncertainties that are difficult to predict. These statements are not guarantees of future performance. Actual results could differ materially from those expressed or implied in the forward-looking statements. Factors that could cause actual results to differ materially include, but are not limited to the following:

the risk factors discussed in Part I, Item 1A of this Annual Report on Form 10-K;
general economic conditions, including the performance of financial markets and interest rates;
changes in industry trends;
changes in laws or regulations; and
other factors, most of which are beyond the Company's control.

Questar undertakes no obligation to publicly correct or update the forward-looking statements in this Annual Report, in other documents, or on the internet site to reflect future events or circumstances. All such statements are expressly qualified by this cautionary statement.

1



Glossary of Commonly Used Terms

B
 
Billion.

Barrel (bbl)
 
Equal to 42 U.S. gallons and is a common measure of volume of crude oil and other liquid hydrocarbons.

British Thermal Unit (Btu)
 
A measure of the amount of energy required to raise the temperature of a one-pound mass of water one degree Fahrenheit at sea level.

Conservation Enabling Tariff (CET)
 
A rate mechanism in Utah and Wyoming that decouples customer usage of natural gas from the non-gas revenues received by Questar Gas by specifying a margin for each customer per month. Differences between the CET margin and actual usage are deferred and recovered from or refunded to customers through future rate changes.

Cubic Foot (cf)
 
One standard cubic foot equals the volume of gas in one cubic foot measured at standard conditions - a temperature of 60 degrees Fahrenheit and a pressure of 30 inches of mercury (approximately 14.7 pounds per square inch).

Cubic Foot Equivalents (cfe)

 
Cubic foot of natural gas equivalents.
Decatherm (dth)
 
Ten therms. One dth equals one million Btu or approximately one Mcf.
Demand-Side Management (DSM)
 
Costs incurred by Questar Gas to promote energy conservation in the form of rebates and promotions. These DSM costs are recovered from customers through periodic rate adjustments.

Developed Reserves
 
Reserves of any category that can be expected to be recovered through existing wells with existing equipment and operating methods or in which the cost of the required equipment is relatively minor compared to the cost of a new well. See 17 C.F.R. § 210.4-10(a)(6).
Development Well
 
A well drilled into a known producing formation in a previously discovered field.
Dry Hole
 
A well drilled and found to be incapable of producing hydrocarbons in sufficient quantities such that proceeds from the sale of production exceed expenses and taxes.
Exploratory Well
 
A well drilled into a previously untested geologic prospect to determine the presence of natural gas or oil.
FERC
 
Federal Energy Regulatory Commission.
Gallon (gal)
 
U.S. measure of a liquid volume equal to 4 quarts or 231 cubic inches.
Gas
 
All references to gas in this report refer to natural gas.
Gross
 
Gross natural gas and oil wells or gross acres are the total number of wells or acres in which the Company has a working interest.
Heating Degree Days
 
A measure of the number of degrees the average daily outside temperature is below 65 degrees Fahrenheit.
M
 
Thousand.
MM
 
Million.
Natural Gas Equivalents
 
Oil and NGL volumes are converted to natural gas equivalents using the ratio of one barrel of crude oil, condensate or NGL to 6,000 cubic feet of natural gas.

2



Natural Gas Liquids (NGL)
 
Liquid hydrocarbons that are extracted and separated from the natural gas stream. NGL products include ethane, propane, butane, natural gasoline and heavier hydrocarbons.
Net
 
Net gas and oil wells or net acres are determined by the sum of the fractional ownership working interest the Company has in those gross wells or acres.
Proved Reserves
 
Those quantities of natural gas, oil, condensate and NGL which, by analysis of geoscience and engineering data, can be estimated with reasonable certainty to be economically producible from known reservoirs under existing economic conditions, operating methods and government regulations. See 17 C.F.R. § 210.4-10(a)(22).
PSCU
 
Public Service Commission of Utah.
PSCW
 
Wyoming Public Service Commission.
Reserves
 
Estimated remaining quantities of natural gas, oil and related substances anticipated to be economically producible by application of development projects to known accumulations. In addition, there must exist, or there must be a reasonable expectation that there will exist, the legal right to produce. See 17 C.F.R. § 210.4-10(a)(26).
Reservoir
 
A porous and permeable underground formation containing a natural accumulation of producible natural gas and/or oil that is confined by impermeable rock or water barriers and is individual and separate from other reservoirs.
Royalty
 
An economic interest in a gas and oil lease that gives the owner the right to receive a portion of the production from the leased acreage or of the proceeds of the sale thereof, but generally does not require the owner to pay any portion of the costs of drilling or operating the wells on the leased acreage. Royalties may be either landowner's royalties, which are reserved by the owner of the leased acreage at the time the lease is granted, or overriding royalties, which are usually reserved by an owner of the leasehold in connection with a transfer to a subsequent owner.
SEC
 
Securities and Exchange Commission.
Undeveloped Reserves
 
Reserves of any category that are expected to be recovered from new wells on undrilled acreage, or from existing wells where a relatively major expenditure is required for recompletion. See 17 C.F.R. § 210.4-10(a)(31).
Wexpro Agreement
 
A long-standing comprehensive agreement with the states of Utah and Wyoming. The agreement was effective August 1, 1981, and sets forth the rights of Questar Gas to receive certain benefits from Wexpro's operations. The agreement was approved by the PSCU and PSCW in 1981 and affirmed by the Supreme Court of Utah in 1983.
Working Interest
 
An economic interest in a gas and oil lease that gives the owner the right to drill, produce and conduct operating activities on the leased acreage and receive a share of any production.
Workover
 
Operations on a producing well to restore or increase production.



3



FORM 10-K
ANNUAL REPORT, 2011

PART I

ITEM 1.  BUSINESS.

Nature of Business
Questar is a Rockies-based integrated natural gas holding company with three complementary lines of business operated through wholly owned subsidiaries:

Wexpro Company (Wexpro) develops and produces natural gas on behalf of Questar Gas.
Questar Pipeline operates interstate natural gas pipelines and storage facilities in the western United States and provides other energy services.
Questar Gas provides retail natural gas distribution in Utah, Wyoming and Idaho.

Questar is headquartered in Salt Lake City, Utah. Shares of Questar common stock trade on the New York Stock Exchange (NYSE:STR).

Questar is a holding company, as that term is defined in the Public Utility Holding Company Act of 2005 (PUHCA 2005), because Questar Gas, its subsidiary, is a natural gas utility company. Questar, however, has an exemption and waiver from provisions of the Act applicable to holding companies. Questar conducts all operations through subsidiaries. The parent holding company performs certain management, legal, financial, tax, administrative and other services for its subsidiaries.

The corporate-organization structure and major subsidiaries are summarized below:



See Note 13 to the consolidated financial statements included in Item 8 of Part II of this Annual Report for financial information by line of business including, but not limited to, revenues from unaffiliated customers, operating income and identifiable assets. A discussion of the Company's lines of business follows.

Spinoff of QEP
Effective May 18, 2010, Questar Market Resources, Inc., (Market Resources) a wholly owned subsidiary of Questar, merged with and into its newly formed, wholly owned subsidiary, QEP, a Delaware corporation in order to reincorporate in the State of Delaware (Reincorporation Merger). The Reincorporation Merger was effected pursuant to an Agreement and Plan of Merger entered into between Market Resources and QEP. The Reincorporation Merger was approved by the boards of directors of Market Resources and QEP and submitted to a vote of, and approved by, Questar, as sole shareholder of Market Resources, and

4



by Market Resources, as sole shareholder of QEP on May 18, 2010.

Subsequently, on June 30, 2010, Questar distributed all of the shares of common stock of QEP held by Questar to Questar shareholders in a tax-free, pro rata dividend (the Spinoff). Each Questar shareholder received one share of QEP common stock for each share of Questar common stock held (including fractional shares) at the close of business on the record date. In connection therewith, QEP distributed Wexpro, a wholly owned subsidiary of QEP, to Questar. In addition, Questar contributed $250.0 million of equity to QEP prior to the Spinoff.

GAS AND OIL DEVELOPMENT AND PRODUCTION - Wexpro
General: Wexpro develops, produces and delivers cost-of-service reserves for gas utility affiliate Questar Gas under the terms of the Wexpro Agreement, a long-standing comprehensive agreement with the states of Utah and Wyoming. In 2011 , 89% of Wexpro's revenues were from its affiliate, Questar Gas. Wexpro generated 40% of the Company's operating income during the year ended December 31, 2011 . Pursuant to the Wexpro Agreement, Wexpro recovers its costs and receives an unlevered, after-tax return of approximately 20% on its investment base. Wexpro's investment base is its investment in commercial wells and related facilities adjusted for working capital and reduced for deferred income taxes and accumulated depreciation, depletion and amortization. The term of the Wexpro Agreement coincides with the productive life of the gas and oil properties covered therein. Wexpro's investment base totaled $474.4 million at December 31, 2011 . See Note 9 to the financial statements included in Item 8 of Part II of this Annual Report for more information on the Wexpro Agreement.

Wexpro delivers natural gas production to Questar Gas at cost-of-service. Cost-of-service gas satisfied approximately 52% of Questar Gas supply requirements during 2011 . Wexpro sells crude-oil production from certain oil-producing properties at market prices with the revenues used to recover operating expenses and to provide Wexpro a return on its investment. Any operating income remaining after recovery of expenses and Wexpro's return on investment is divided between Wexpro and Questar Gas, with Wexpro retaining 46%.

Wexpro's properties are located in the Rocky Mountain region, primarily in the Vermillion, Pinedale, Moxa Arch, and Uinta producing areas. In 2011, the Company drilled 58 wells in Vermillion and plans to maintain an active drilling program in the region in 2012. The Company also participated in 23 non-operated wells drilled in Pinedale during 2011 and will continue to participate in wells drilled in the area during 2012. Advances in technology, including increased density drilling and multi-stage hydraulic fracture stimulation, have enabled the identification of additional unexploited development potential on many of the subject properties.

Competition and Customers: Wexpro faces competition in its business, including the marketing of oil, and obtaining goods, services and labor. Its growth strategy depends, in part, on its ability to develop reserves in a low-cost and efficient manner.

Regulation: Wexpro operations are subject to various government controls and regulation at the federal, state and local levels. Wexpro must obtain permits to drill and produce; maintain bonding requirements to drill and operate wells; submit and implement spill-prevention plans; and file notices relating to the presence, use, and release of specified contaminants incidental to gas and oil production. Wexpro is also subject to various conservation matters, including the regulation of the size of drilling and spacing units, the number of wells that may be drilled in a unit and the unitization or pooling of gas and oil properties. In addition, the Utah Division of Public Utilities and the PSCW are entitled to monitor the performance of the Company and Wexpro under the Wexpro Agreement and have retained two monitors, an independent certified public accountant and an independent hydrocarbon industry consulting firm, to review the performance of the Agreement.

Most Wexpro leasehold acreage in the Rocky Mountain area is held under leases granted by the federal government and administered by federal agencies, principally the Bureau of Land Management (BLM). Current federal regulations restrict activities during certain times of the year on portions of Wexpro leaseholds due to wildlife activity and/or habitat. Wexpro, as the operator in the Vermillion area and its third-party operator for the Pinedale area have worked with federal and state officials to obtain authorization for winter-drilling activities and have developed measures, such as drilling multiple wells from a single pad location, to minimize the impact of its activities on wildlife and wildlife habitat. Various wildlife species inhabit Wexpro leaseholds. The presence of wildlife, including species that are protected under the federal Endangered Species Act could limit access to leases held by Wexpro on public lands.

In September 2008, the BLM issued a Record of Decision (ROD) on the Final Supplemental Environmental Impact Statement (FSEIS) for long-term development of natural gas resources in the Pinedale Anticline Project Area (PAPA). Under the ROD, Wexpro, through its third-party operator, is allowed to drill and complete wells year round in one of five concentrated development areas defined in the PAPA. The ROD contains additional requirements and restrictions on development of the PAPA.


5



INTERSTATE GAS TRANSPORTATION - Questar Pipeline
General: Questar Pipeline provides natural gas-transportation and underground-storage services in Utah, Wyoming and Colorado. Questar Pipeline and subsidiaries generated approximately 34% of the Company's operating income in 2011 . As a "natural gas company" under the Natural Gas Act of 1938, Questar Pipeline and certain subsidiary pipeline companies are regulated by the FERC as to rates and charges for storage and transportation of natural gas in interstate commerce, construction of new facilities, extensions or abandonments of service and facilities, and accounting and other activities.

Questar Pipeline and its subsidiaries own 2,638 miles of interstate pipeline with total firm-capacity commitments of 4,973 Mdth per day. Questar Pipeline's core-transportation system is strategically located near large reserves of natural gas in six major Rocky Mountain producing areas. Questar Pipeline transports natural gas from these producing areas to other major pipeline systems, Questar Gas's distribution system and other utility systems. In addition to this core system, Questar Pipeline, through wholly owned subsidiaries, owns and operates the Overthrust Pipeline in southwestern Wyoming and the eastern segment of Southern Trails Pipeline, a 487 -mile line that extends from the Blanco hub in the San Juan Basin to just inside the California state line near the Arizona border. An additional 96 miles of Southern Trails Pipeline in California is not in service. Questar Pipeline operates and owns 50% of the White River Hub in western Colorado. White River Hub facilities connect with six interstate-pipeline systems and a major processing plant near Meeker, Colorado.

Questar Pipeline owns and operates the Clay Basin storage facility, the largest underground-storage reservoir in the Rocky Mountain region. Through a subsidiary, Questar Pipeline also owns gathering lines and processing facilities near Price, Utah, through which it provides gas-processing services for third parties. A Questar Pipeline subsidiary also provides wellhead automation and measurement services for Rockies oil and gas producers.

Customers, Growth and Competition: Questar Pipeline's transportation system is nearly fully subscribed. The weighted-average remaining life of firm contracts on Questar Pipeline was 10.6 years as of December 31, 2011 . All of Questar Pipeline's storage capacity is fully contracted with a weighted-average remaining life of 5.7 years as of December 31, 2011 . Questar Pipeline faces the risk that it may not be able to re-contract firm capacity when contract terms expire.

Questar Gas, an affiliated company, remains Questar Pipeline's largest transportation customer. During 2011 , Questar Pipeline transported 116.9 MMdth for Questar Gas compared to 112.0 MMdth in 2010 . Questar Gas has reserved firm-transportation capacity of 881 Mdth per day under long-term contracts. Questar Pipeline's primary transportation agreement with Questar Gas will expire on June 30, 2017. In 2011 , 27% of Questar Pipeline's revenues were from its affiliate, Questar Gas.

Questar Pipeline also transported 665.8 MMdth during 2011 , up 4% over 2010 , for unaffiliated customers to pipelines owned by Kern River Pipeline, Northwest Pipeline, Colorado Interstate Gas, TransColorado, Wyoming Interstate Company, Rockies Express Pipeline, Ruby Pipeline and other systems. Rocky Mountain producers, marketers and end-users seek capacity on interstate pipelines that move gas to California, the Pacific Northwest or Midwestern markets. Questar Pipeline provides access for many producers to these third-party pipelines.

Questar Pipeline competes for market growth with other natural gas-transmission companies in the Rocky Mountain region and with other companies providing natural gas-storage services. In addition, Questar Pipeline faces growing competition from third-party gathering companies that build gathering lines to allow producers to make direct connections to competing pipeline systems.

Regulation: Questar Pipeline's natural gas-transportation and storage operations are regulated by the FERC under the Natural Gas Act of 1938 and the Natural Gas Policy Act of 1978, as amended. The FERC has authority to set rates for natural gas transportation, storage and related services; set rules governing business relationships between the pipeline subsidiary and its affiliates; approve new pipeline and storage-facility construction; and establish policies and procedures for accounting, purchase, sale, abandonment and other activities. FERC policies may adversely affect Questar Pipeline profitability. Questar Pipeline maintains a rigorous compliance program to address all areas of FERC compliance including standards of conduct, market manipulation, shipper-must-have-title, bidding, capacity release, reporting, filings, postings and record retention. The Company annually trains Board members, executives, senior management and functional employees on standards-of-conduct rules.

Questar Pipeline is required to comply with the Pipeline Safety Improvement Act of 2002. This Act and the rules issued by the Department of Transportation require interstate pipelines and local distribution companies to implement a 10-year program of risk analysis, pipeline assessment and remedial repair for transportation pipelines located in high-consequence areas such as densely populated locations.



6



RETAIL GAS DISTRIBUTION - Questar Gas
General: Questar Gas distributes natural gas as a public utility in Utah, southwestern Wyoming and a small portion of southeastern Idaho. It generated approximately 26% of the Company's operating income in 2011 . As of December 31, 2011 , Questar Gas was serving 919,236 sales and transportation customers. Questar Gas is the only non-municipal gas-distribution utility in Utah, where 97% of its customers are located. The PSCU, the PSCW and the Public Utility Commission of Idaho have granted Questar Gas the necessary regulatory approvals to serve these areas. Questar Gas also has long-term franchises granted by communities and counties within its service area.

Questar Gas's growth is tied to the economic growth of Utah and southwestern Wyoming. It has a market share of over 94% of residential space and water heating in its service area. During 2011 , Questar Gas added 9,666 customers, a 1.1% increase. The rate of customer growth was lower in 2010 and 2011 than recent years because of declines in housing construction.

Questar Gas faces the same risks as other local distribution companies. These risks include revenue variations based on seasonal changes in demand, changes in natural gas prices, availability of natural gas supplies, declining residential usage per customer, adequacy of distribution facilities and adverse regulatory decisions. Questar Gas's sales to residential and commercial customers are seasonal, with a substantial portion of such sales made during the heating season. The typical residential customer in Utah (defined as a customer using 80 dth per year) consumes over 77% of total gas requirements in the coldest six months of the year. Questar Gas, however, has a weather-normalization mechanism for its general-service customers. This billing mechanism adjusts the non-gas portion of a customer's monthly bill as the actual heating-degree days in the billing cycle are warmer or colder than normal. This mechanism reduces volatility in any given customer's monthly bill from year to year and reduces volatility in Questar Gas gross margin.

In October 2006, the PSCU approved a pilot program for a CET effective January 1, 2006, to promote energy conservation. In a 2010 rate order, the PSCU approved an indefinite continuation of the CET. Under the Company's prior rate structure, non-gas revenues declined when average temperature-adjusted usage per customer declined while non-gas revenues increased when average temperature-adjusted usage per customer increased. Under the CET, Questar Gas non-gas revenues are decoupled from the temperature-adjusted usage per customer. The tariff specifies a margin per customer for each month with differences to be deferred and recovered from customers or refunded to customers through periodic rate adjustments. These adjustments are limited to 5% of distribution non-gas revenues. Under the CET, Questar Gas recorded a $3.6 million revenue decrease in 2011 compared with a $2.9 million increase in 2010 , which offset changes in customer usage.

In January 2007 the PSCU approved a DSM program effective January 1, 2007. Under the DSM program, Questar Gas encourages the conservation of natural gas through advertising, rebates for efficient homes and appliances, and energy audits. The costs related to the DSM program are deferred and recovered from customers through periodic rate adjustments. Questar Gas received revenues for recovery of DSM costs amounting to $39.9 million in 2011 , compared to $39.1 million in 2010 and $26.9 million in 2009 . As of December 31, 2011 , Questar Gas had a regulatory asset of $24.2 million for DSM costs yet to be recovered from customers.

Questar Gas's gas-supply risk is partly mitigated by Wexpro cost-of-service gas supply. During 2011 Questar Gas satisfied 52% of its supply requirements with cost-of-service gas volumes. Wexpro produces cost-of-service gas, which is then gathered by Wexpro or third parties and transported by Questar Pipeline. See Item 2 of Part I and Note 17 to the financial statements included in Item 8 of Part II of this Annual Report for more information on the Company's cost-of-service proved reserves. Questar Gas also has a balanced and diversified portfolio of gas-supply contracts for volumes produced in Wyoming, Colorado, and Utah. In addition, Questar Gas has regulatory approval to pass through in its balancing account the economic results associated with hedging activities.

Questar Gas has designed its distribution system and annual gas-supply plan to handle peak design-day demand, which is defined as the estimated volume of gas that firm customers could use when the weather is extremely cold. For the 2011 - 2012 heating season, Questar Gas had an estimated peak design-day demand of 1,281 MMdth.

Questar Gas has long-term contracts with Questar Pipeline for transportation and storage capacity at Clay Basin and three peak-day storage facilities. Questar Gas also has transportation contracts to take deliveries at several locations from Kern River Pipeline.

Competition, Customers and Growth: Questar Gas currently does not face direct competition from other distributors of natural gas for residential and commercial customers in its service territory. Natural gas has historically enjoyed a favorable price comparison with other energy sources used by residential and commercial customers with the occasional exception of electricity from coal-fired power plants. Questar Gas provides transportation service to industrial customers who buy gas directly from other suppliers. Questar Gas earns lower margins on this transportation service than firm-sales service and faces

7



the risk that it could lose transportation customers to a competitor, Kern River Pipeline.

Regulation: As a public utility Questar Gas is subject to the jurisdiction of the PSCU and PSCW. Natural gas sales and transportation services are provided under rate schedules approved by the two regulatory commissions. Questar Gas is authorized to earn a return on equity of 10.35% in Utah and 10.5% in Wyoming. Both the PSCU and PSCW permit Questar Gas to recover gas costs through a balancing-account procedure and to reflect natural gas-price changes on a periodic basis, typically twice a year in the spring and the fall. Questar Gas has also received permission from the PSCU and PCSW to recover as part of its gas costs the specific costs associated with hedging activities.

On April 8, 2010, the PSCU approved a settlement in Questar Gas's Utah general rate case. The stipulation, effective August 1, 2010, authorized an increase in the utility's allowed return on equity from 10% to 10.35% and indefinitely extended the existing CET. The stipulation also approved an infrastructure cost-tracking mechanism that allows the company to place into rate base and earn on capital expenditures associated with a multi-year high-pressure natural gas feeder-line replacement program, and do it immediately upon the completion of each project. The stipulation agreement increased customer rates by $5.0 million annually effective August 1, 2010.

Questar Gas filed a general rate case in Wyoming in December 2011. Questar Gas requested a 10.25% return on equity and a $1.0 million increase in rates, primarily to recover costs of system upgrades.

Questar Gas's significant relationships with affiliates have allowed it to lower its costs and improve efficiency. Transactions between Questar Gas and its affiliates are subject to greater scrutiny by regulators.

Questar Gas is subject to the requirements of the Pipeline Safety Improvement Act. The PSCU has allowed Questar Gas to recover the costs of complying with this Act.

Corporate
Corporate employees provide compliance, legal, finance, tax, treasury, human resources, audit, information technology, purchasing, warehousing, fleet, communication and insurance services for Questar's subsidiaries.

Employees
At December 31, 2011 , the Company had 1,730 employees, including 138 in Wexpro, 334 in Questar Pipeline, 928 in Questar Gas and 330 in Corporate.


8



Executive Officers of the Registrant

Primary Positions Held with the Company
and Affiliates, Other Business Experience
 
 
 
 
Ronald W. Jibson
58
 
President and Chief Executive Officer, Questar (2010 to present); Director Questar and subsidiaries (2010 to present). Previous titles with Questar: Senior Vice President, Questar (2008 to 2010); President, Chief Executive Officer and Director, Questar Gas (2008 to 2010); Executive Vice President, Questar Gas (2008 to 2010); Vice President, Operations Questar Gas (2004 to 2008).
 
 
 
 
Kevin W. Hadlock
39
 
Executive Vice President and Chief Financial Officer Questar (2011 to present). Prior to joining Questar: Senior Vice President and Chief Financial Officer for Baltimore Gas and Electric Company, a subsidiary of the Constellation Energy Group (2008 to 2010); Vice President of Investor Relations and Financial Planning and Analysis for Constellation Energy Group (2007 to 2008); Vice President of Investor Relations (2007); and Director Investor Relations (2004 to 2007).
 
 
 
 
Thomas C. Jepperson
57
 
Executive Vice President, General Counsel and Corporate Secretary, Questar (2010 to present). Previous titles with Questar: Vice President and General Counsel, Questar (2005 to 2010); Division Counsel (2000 to 2005).
 
 
 
 
R. Allan Bradley
60
 
Executive Vice President Questar (2010 to present); Chief Executive Officer Questar Pipeline (2006 to present); President, Chief Operating Officer and Director Questar Pipeline (2005 to present); Chairman of the White River Hub, LLC Management Committee (2008 to present). Previous titles with Questar: Senior Vice President Questar (2005 to 2010);
 
 
 
 
James R. Livsey
58
 
Executive Vice President Questar (2011 to present); Executive Vice President and General Manager Wexpro (2011 to present); Director Wexpro (2010 to present). Previous titles with Questar: Executive Vice President, Questar and General Manager, Wexpro (2010 to 2011); Vice President and General Manager, Wexpro (2003 to 2010).
 
 
 
 
Craig C. Wagstaff
48
 
Senior Vice President Questar (2011 to present); Senior Vice President and General Manager Questar Gas (2011 to present); Director Questar Gas (2010 to present). Previous titles with Questar: Vice President and General Manager, Questar Gas (2010 to 2011); General Manager, Customer Relations, Questar Gas (2006 to 2010); Manager, Customer Relations Questar Gas (2000 to 2006).
 
 
 
 
David M. Curtis
56
 
Vice President and Corporate Controller (2011 to present); Vice President and Controller Wexpro (2010 to present); Vice President and Controller Questar Pipeline and Questar Gas (2003 to present).
 
 
 
 
Kimberley Heimsath
56
 
Vice President, Environmental, Health and Safety (2011 to present). Previous titles with Questar: General Manager Environmental, Health and Safety (2010 to 2011), Manager Environmental and Safety Services (2008 to 2010), Director Environmental and Safety Services (2005 to 2008).

There is no "family relationship" between any of the listed officers or between any of them and the Company's directors. The executive officers serve at the pleasure of the Board of Directors. There is no arrangement or understanding under which the officers were selected.

ITEM 1A. RISK FACTORS.

Investors should read carefully the following factors as well as the cautionary statements referred to in "Forward-Looking Statements" herein. If any of the risks and uncertainties described below or elsewhere in this Annual Report actually occur, the Company's business, financial condition or results of operations could be materially adversely affected.

Risks Inherent in the Company's Business

Wexpro may not be able to economically find and develop new reserves. Wexpro's profitability depends on its ability to develop gas reserves that are economically recoverable. Productive natural gas and oil reservoirs are generally characterized by declining production rates that vary depending on reservoir characteristics. Because of significant production decline rates in several of Wexpro's producing areas, substantial capital expenditures are required to develop gas reserves to replace those depleted by production.

9




Wexpro's rate of development of cost-of-service gas may vary depending upon market conditions. Wexpro develops cost-of-service gas and oil in accordance with accepted standards and prudent field-management and engineering practices. These standards and practices are influenced by gas and oil commodity prices and other market conditions. Historically, natural gas and oil prices have been volatile and will likely continue to be volatile. The Company cannot predict the future price of natural gas and oil because the factors that drive prices are beyond its control. Natural gas prices have declined significantly in 2011 and early 2012. In the short-run, purchased gas may be available for Questar Gas customers at a lower price than cost-of-service gas. While the Company believes it can continue to develop natural gas properties at a competitive long-term cost to the consumer, low natural gas prices may impact the pace of that development.

Gas and oil reserve estimates are imprecise and subject to revision. Wexpro's proved natural gas and oil reserve estimates are prepared annually by its reservoir engineers. Gas and oil reserve estimates are subject to numerous uncertainties inherent in estimating quantities of proved reserves, projecting future rates of production and timing of development expenditures. The accuracy of these estimates depends on the quality of available data and on engineering and geological interpretation and judgment. Reserve estimates are imprecise and will change as additional information becomes available. Estimates of economically recoverable reserves prepared by different engineers, or by the same engineers at different times may vary significantly. Results of subsequent drilling, testing and production may cause either upward or downward revisions of previous estimates. In addition, the estimation process also involves economic assumptions relating to commodity prices, production costs, severance and other taxes, capital expenditures and remediation costs. Actual results most likely will vary from the estimates. Any significant variance from these assumptions could affect the recoverable quantities of reserves attributable to any particular property and the classifications of reserves.

Shortages of oilfield equipment, services and qualified personnel could impact results of operations. The demand for qualified and experienced field personnel to drill wells and conduct field operations, geologists, geophysicists, engineers and other professionals in the oil and gas industry can fluctuate significantly, often in correlation with natural gas and oil prices, causing periodic shortages. There also have been regional shortages of drilling rigs and other equipment, as demand for specialized rigs and equipment has increased along with the number of wells being drilled. These factors also cause increases in costs for equipment, services and personnel. These cost increases could restrict the ability to drill wells and conduct operations, especially during periods of lower natural gas and oil prices.

Operations involve numerous risks that might result in accidents and other operating risks and costs. Drilling is a high-risk activity. Operating risks include: fire, explosions and blow-outs; unexpected drilling conditions such as abnormally pressured formations; abandonment costs; pipe, cement or casing failures; environmental accidents such as oil spills, natural gas leaks, ruptures or discharges of toxic gases, brine or well fluids (including groundwater contamination). The Company could incur substantial losses as a result of injury or loss of life; pollution or other environmental damage; damage to or destruction of property and equipment; regulatory investigation; fines or curtailment of operations; or legal fees and other expenses incurred in the prosecution or defense of litigation. As a working interest owner in wells operated by other companies, the Company may also be exposed to the risks enumerated above that are not within its care, custody or control.

There are also inherent operating risks and hazards in the Company's gas and oil production, processing, transportation and distribution operations that could cause substantial financial losses. In addition, these risks could result in loss of human life, significant damage to property, environmental pollution, impairment of operations and substantial losses. Certain Company pipelines have been in service for a number of years. As these pipelines age, the risk may increase of pipeline leakage or failure due to corrosion, fatigue or third-party damage. The location of pipelines near populated areas, including residential areas, commercial business centers and industrial sites could increase the damages resulting from these risks. In spite of the Company's precautions, an event could cause considerable harm to people or property, and could have a material adverse effect on the financial position and results of operations, particularly if the event is not fully covered by insurance. Accidents or other operating risks could further result in loss of service available to the Company's customers. Such circumstances could adversely impact the Company's ability to meet contractual obligations and retain customers.

While the Company works to mitigate the risk of pipeline failures by assessing and replacing sections of more vulnerable pipelines and by implementing other measures as part of its pipeline integrity program, Questar cannot assure that these measures will be successful in avoiding serious accidents, explosions, injuries, death or loss.

As is customary in the natural gas development and production, transportation and distribution industries, the Company maintains insurance against some, but not all, of these potential risks and losses. Questar cannot assure that insurance will be adequate to cover these losses or liabilities. Losses and liabilities arising from uninsured or underinsured events could have a material adverse effect on the Company's financial condition and operations.


10



Questar is dependent on bank credit arrangements and continued access to capital markets to successfully execute its operating strategies. Questar also relies on access to short-term commercial paper markets. The Company is dependent on these capital sources to provide financing for working capital and certain projects. The availability and cost of these credit sources can vary significantly; and these capital sources may not remain available or the Company may not be able to obtain capital at a reasonable cost in the future. In lieu of commercial paper issuance, the Company at times has utilized credit facilities with banks to meet short-term funding needs. Questar has a $500 million revolving credit arrangement with various banks. However, banks may be unable or unwilling to extend credit in the future. Questar's revolving credit arrangement and commercial-paper program are subject to variable interest rates. From time to time the Company may use interest-rate derivatives to fix the rate on a portion of its variable-rate debt. A downgrade of credit ratings could increase the interest cost of debt and decrease future availability of capital from banks and other sources. While management believes it is important to maintain investment-grade credit ratings to conduct the Company's businesses, the Company may not be able to keep investment-grade ratings.

The economic downturn increases credit risk. Questar has significant credit exposure in outstanding accounts receivable from customers in all segments of its business. Questar has tightened its credit procedures, for example, by requiring deposits or prepayments to help manage this risk. Questar also aggressively pursues collection of past-due accounts receivable.

Questar may incur liabilities associated with the Spinoff of QEP. Questar received a Private Letter Ruling from the Internal Revenue Service that the distribution of QEP qualifies for tax-free treatment. The ruling relied on certain representations, assumptions and undertakings, including those related to past and future conduct of Questar's and QEP's business. The Internal Revenue Service could determine that the distribution of QEP is a taxable transaction if it determines that any of the representations, assumptions and undertakings is false or has been violated. If this occurs, Questar would face significant tax liability. Questar and QEP entered into several agreements in connection with the Spinoff, including a separation agreement, a tax matters agreement and a transition service agreement. Questar could face additional costs or liabilities if there are disputes regarding these agreements.

Risks Related to Regulation

Questar is subject to complex federal, state and local environmental laws and regulations that could adversely affect its cost of doing business. Environmental laws and regulations are complex, change frequently and tend to become more restrictive over time. Some of the regulations with which Questar must comply include the National Environmental Policy Act, the Endangered Species Act, the Clean Air Act, the Clean Water Act, and the National Historic Preservation Act, as well as similar state laws.
Federal and state agencies frequently impose conditions on the Company's activities. These restrictions have become more stringent over time and can limit or prevent natural gas development and production on Wexpro's leaseholds or construction of new transmission or distribution pipelines and related facilities. For example, the United States Fish and Wildlife Service may designate critical habitat areas for certain listed threatened or endangered species. A critical habitat designation could result in further material restrictions to federal-land use and private-land use and could delay or prohibit land access or development. The listing of certain species, such as the sage grouse, as threatened and endangered, could have a material impact on the Company's operations in areas where such species are found. The Clean Water Act and similar state laws regulate discharges of storm water, wastewater, oil, and other pollutants to surface water bodies, such as lakes, rivers, wetlands, and streams. Failure to obtain permits for such discharges or accidental releases could result in civil and criminal penalties, orders to cease such discharges, corrective actions, and other costs and damages. These laws also require the preparation and implementation of Spill Prevention, Control, and Countermeasure Plans in connection with on-site storage of significant quantities of oil.
The Environmental Protection Agency (EPA) has recently enacted air-quality regulations that particularly affect Questar Pipeline and Wexpro operations. These regulations will require the installation of additional pollution controls and extensive monitoring and reporting. The impact of these air quality regulations, along with greenhouse gas monitoring and reporting requirements, may result in increased costs for Questar.

Certain environmental groups oppose drilling on some of Wexpro's federal and state leases. These groups sometimes sue federal and state agencies for alleged procedural violations in an attempt to stop, limit or delay natural gas and oil development on public lands.

All wells drilled in tight-gas-sand and shale reservoirs require hydraulic-fracture stimulation to achieve economic production rates and recoverable reserves. The majority of Wexpro’s current and future production and reserve potential is derived from reservoirs that require hydraulic-fracture stimulation to be commercially viable. Currently, all well-construction activities, including hydraulic-fracture stimulation, are regulated by state agencies that review and approve all aspects of gas- and oil-well

11



design and operation. New environmental initiatives, proposed federal and state legislation, and rule-making pertaining to hydraulic-fracture stimulation could increase Wexpro's costs, restrict its access to natural gas reserves and impose additional permitting and reporting requirements. These potential restrictions on the use of hydraulic-fracture stimulation could materially affect the Company's ability to develop gas and oil reserves. The Company believes its well design and completion procedures are adequate to protect the environment. Questar supports disclosure of the contents of hydraulic-fracturing fluids and will submit information on the chemicals used in hydraulic-fracture stimulation on Company operated wells through the national disclosure registry FracFocus (fracfocus.org).

The Company is subject to U.S. Department of Transportation non-compliance risk due to significant legislative and regulatory developments in response to several major pipeline accidents in recent years. The reauthorization of the Pipeline Safety Act was signed by the President in January 2012. The new law includes significant new provisions on historical records research and maximum allowed operating pressure validation, use of automated or remote controlled valves on new or replaced lines, increased civil penalties and evaluation of expanding integrity management beyond high-consequence areas.

Various federal agencies within the U.S. Department of the Interior, particularly the Minerals Management Service and the Bureau of Indian Affairs, along with each Native American tribe, promulgate and enforce regulations pertaining to gas and oil operations on Native American tribal lands. These regulations include such matters as lease provisions, drilling and production requirements, environmental standards and royalty considerations. In addition, each Native American tribe is a sovereign nation having the right to enforce laws and regulations independent from federal, state and local statutes and regulations. These tribal laws and regulations include various taxes, fees, requirements to employ Native American tribal members and other conditions that apply to lessees, operators and contractors conducting operations on Native American tribal lands. Lessees and operators conducting operations on tribal lands are generally subject to the Native American tribal court system. One or more of these factors may increase the Company's costs of doing business on Native American tribal lands and have an impact on the viability of its natural gas development, production, gathering, processing and transportation operations on such lands.

In addition, the Company is subject to federal and state hazard communications and community right-to-know statutes and regulations such as the Emergency Planning and Community Right-to-Know Act that require certain record-keeping and reporting of the use and release of hazardous substances.

Regulatory authorities exercise considerable discretion in the timing and scope of permit issuance. Requirements imposed by these authorities may be costly and time consuming and may result in delays in the commencement or continuation of Wexpro's natural gas development and production operations and Questar Pipeline's construction projects. Further, the public may comment on and otherwise engage in the permitting process, including through intervention in the courts. Accordingly, needed permits may not be issued, or if issued, may not be issued in a timely fashion, or may involve requirements that restrict Questar's ability to conduct its operations or to do so profitably.

In addition to the costs of compliance, substantial costs may be incurred to take corrective actions at both owned and previously owned facilities. Accidental spills and leaks requiring cleanup may occur in the ordinary course of business. As standards change, the Company may incur significant costs in cases where past operations followed practices that were considered acceptable at the time but now require remedial work to meet current standards. Failure to comply with these laws and regulations may result in fines, significant costs for remedial activities, or injunctions.

Questar may be exposed to certain regulatory and financial risks related to climate change. Federal and state courts and administrative agencies are considering the scope and scale of climate-change regulation under various laws pertaining to the environment, energy use and development, and greenhouse-gas emissions. The EPA has adopted regulations for the measurement and reporting of greenhouse gases emitted from combustion at large facilities (emitting more than 25,000 metric tons/year of carbon dioxide equivalent) beginning in 2010. Questar's first report was filed with the EPA in September 2011. Reporting under this regulation has been expanded to include measurement and reporting of greenhouse-gas emissions attributed to methane venting and leaking starting in 2011. This regulation requires measurement and monitoring in the natural gas producing basins in which Wexpro operates, as well as in Questar Pipeline's compressor stations, storage fields, and processing facilities. Questar Gas is responsible for reporting combustion emissions for all of its customers, as well as for measurement and monitoring of gate-station methane emissions. EPA’s Prevention of Significant Deterioration and Title V Greenhouse Gas Tailoring Rule, which went into effect January 1, 2011, currently regulates greenhouse gases as a Clean Air Act pollutant at large new sources or at existing sources undergoing major modifications. Analysis of near-term capital projects indicates that these permitting regulations will not inhibit development or expansion of Questar services, unless the EPA reduces thresholds in the future.

While future climate-change regulation is possible, it is too early to predict how potential regulation will affect Questar's business, operations, or financial results. If forthcoming regulations recognize that use of natural gas in high-efficiency

12



residential, commercial, transportation, industrial, and electricity generation applications is essential to lower U.S. greenhouse-gas emissions, use of natural gas in these applications will increase. Similarly, natural gas will be essential in ensuring electrical-grid reliability as reliance on intermittent renewable energy increases in the future. Use of natural gas as an alternative transportation fuel continues to grow, with Questar actively involved in expanding refueling infrastructure. On the other hand, federal regulation of carbon dioxide could increase the price of natural gas, restrict access to or the use of natural gas, and/or reduce natural gas demand. Federal, state, and local governments may pass laws mandating the use of alternative-energy sources, such as wind, solar, and geothermal energy. The increased use of alternative energy could reduce the future demand for natural gas. It is uncertain whether Questar's operations and properties, all located in the Rocky Mountains, are exposed to possible physical risks, such as severe weather patterns due to climate change, as a result of man-made greenhouse gases.

FERC regulates the transportation and storage of natural gas and natural gas markets. Questar Pipeline's natural gas transportation and storage operations are regulated by the FERC under the Natural Gas Act of 1938 and the Natural Gas Policy Act of 1978. The FERC has authority to: set rates for natural gas transportation, storage and related services; set rules governing business relationships between the pipeline subsidiary and its affiliates; approve new pipeline and storage-facility construction; and establish policies and procedures for accounting, purchase, sale, abandonment and other activities. FERC policies may adversely affect Questar Pipeline profitability. Over the past several years, FERC issued a number of orders related to market transparency that extend FERC oversight to many Questar subsidiaries. Order No. 704 requires all natural gas companies to report gas purchases and sales and their relationship to price reporting indexes. Order No. 712 defines changes in capacity release and asset management. Order No. 717 establishes new Standards of Conduct Rules and Order No. 720 requires intrastate pipelines to report available transportation capacity. In addition to the orders, FERC released a policy statement on compliance in which it states that companies must have a "rigorous" FERC compliance program that extends to all subsidiaries, not just interstate pipelines. Since the enactment of the Energy Policy Act of 2005, granting FERC increased penalty authority for non-compliance, FERC has targeted various issues in the natural gas industry for compliance audits and investigations. In late 2010 FERC issued a revised policy statement on penalty guidelines. These guidelines identify mitigation measures companies can take to minimize or reduce the risk of a significant FERC compliance penalty.

State agencies regulate the distribution of natural gas. Questar Gas's natural gas-distribution business is regulated by the PSCU and the PSCW. These commissions set rates for distribution services and establish policies and procedures for services, accounting, purchase, sale and other activities. PSCU and PSCW policies and decisions may adversely affect Questar Gas profitability.

Other Risks

Questar depends upon key operational and technical personnel. The successful implementation of the Company's business strategy depends, in part, on experienced operational and technical personnel, including key geologists, engineers and other professionals. Many of these key employees have the opportunity to retire within the next few years. The Company has succession-planning and knowledge-transfer processes to prepare future management and key employees for critical positions.

General economic and other conditions impact Questar's results. Questar's results may be negatively affected by: changes in global economic conditions; changes in regulation; creditworthiness of counterparties; rate of inflation and interest rates; weather and natural disasters; changes in customers' credit ratings; competition from other forms of energy, other pipelines and storage facilities; ability to renegotiate contracts, which could ultimately result in the impairment of assets; effects of accounting policies issued periodically by accounting standard-setting bodies; terrorist attacks or acts of war; changes in business or financial condition; changes in credit ratings; and availability of financing for Questar. Slower economic growth in markets served by Questar businesses may adversely impact the Company's operating results.

Questar faces risks of cyber-security attacks and loss of sensitive customer and employee data. Questar's business systems may be vulnerable to an attack by individuals or organizations intending to disrupt business operations or obtain sensitive customer and employee data. In addition, this sensitive data may be disseminated though intentional or unintentional actions by employees, agents or vendors. The Company's operations and its ability to serve customers may be significantly impacted if its business systems were unavailable. The cost to remedy an unintended dissemination of sensitive information may be significant. Questar mitigates these risks through a defensive approach that utilizes information technology security measures including system disaster-recovery procedures, intrusion-prevention systems, vulnerability management, internet scanning, anti-virus and malware scanning, system-access procedures and system-change-control procedures.

The underfunded status of the Company's defined benefit pension plans increases pension costs and may require large contributions, which may divert funds from other uses. As of December 31, 2011 , the Company's defined benefit pension plans were $256.9 million underfunded. This is due in part to the historically low discount rate used to value plan liabilities.

13



This will result in a substantial increase in pension costs for 2012. The underfunded status of the pension plans may require large contributions, which may divert funds from other uses by the Company. Over time, periods of declining interest rates and pension asset values may result in further reduction of the funding status of the plans and require additional contributions. Questar cannot predict whether these factors will require the Company to make contributions greater than current expectations. Such contributions may divert capital from other value-creation investments.

Failure of the Company's controls and procedures to detect misstatement of financial results or fraud could negatively impact operating results and harm the Company's reputation. Questar's management, including its Chief Executive Officer and Chief Financial Officer cannot ensure and do not expect that the Company's internal controls over financial reporting, including disclosure controls, will work as intended to prevent all possible errors and fraud. A control system, no matter how well designed and implemented, can provide only reasonable assurance that the purpose and intent of the control system are achieved. The design and application of a control system is based, in part, on judgments about the likelihood of future events. Over time, a control may become inadequate because of changes in conditions or the degree of compliance with Company policies. Because of inherent limitations in a control system, misstatements due to error or fraud may occur without detection.

ITEM 1B.  UNRESOLVED STAFF COMMENTS.

None.

ITEM 2.  PROPERTIES.

GAS AND OIL DEVELOPMENT AND PRODUCTION - Wexpro
Wexpro develops, produces and delivers cost-of-service natural gas for Questar Gas under the terms of the Wexpro Agreement. The estimates of proved reserves were made by Wexpro's reservoir engineers as of December 31, 2011 . All reported reserves are located in the United States. Wexpro sells crude oil production from certain oil-producing properties at market prices. Wexpro recovers its cost and return on investment from the proceeds. Any residual operating income after recovery of Wexpro costs and return is shared 54% Questar Gas, 46% Wexpro. The following table sets forth estimated natural gas and oil reserves:

 
December 31, 2011
 
Natural Gas
 
Oil and NGL
 
Natural Gas
Equivalents
 
(Bcf)
 
(MMbbl)
 
(Bcfe)
Proved developed reserves
491.2

 
4.4

 
517.7

Proved undeveloped reserves
267.5

 
0.9

 
273.0

Total proved reserves
758.7

 
5.3

 
790.7


Refer to Note 17 of the financial statements included in Item 8 of Part II of this Annual Report for additional information pertaining to the Company's reserves at the end of each of the last three years.

In addition to this filing, Wexpro will file reserves estimates as of December 31, 2011 , with the Energy Information Administration of the Department of Energy on Form EIA-23. Although Wexpro uses the same technical and economic assumptions when it prepares the EIA-23, it is obligated to report reserves for the wells it operates, not for all wells in which it has an interest, and to include the reserves attributable to other owners in such wells.

Production
The following table sets forth the net production volumes and the production costs per Mcfe for the years ended December 31, 2011 , 2010 and 2009 :


14



 
Year Ended December 31,
 
2011
 
2010
 
2009
Volumes produced
 
 
 
 
 
Natural gas (Bcf)
50.5

 
50.2

 
48.2

Oil and NGL (MMbbl)
0.5

 
0.4

 
0.4

Total production (Bcfe)
53.3

 
52.9

 
50.7

Lifting costs (per Mcfe)
 
 
 
 
 
Lease operating expense

$0.42

 

$0.38

 

$0.42

Production taxes
0.48

 
0.51

 
0.39

Total lifting costs

$0.90

 

$0.89

 

$0.81


Productive Wells
The following table summarizes the Company's productive wells as of December 31, 2011 . All wells are located in the United States.

 
Gas Wells
 
Oil Wells
 
Total
Gross
1,497

 
117

 
1,614

Net
643.1

 
38.3

 
681.4


Although many wells produce both gas and oil, a well is categorized as either a gas or an oil well based upon the ratio of gas to oil produced. Each gross well completed in more than one producing zone is counted as a single well. At the end of 2011 , the Company had 13 gross wells with multiple completions.

Leasehold Acres
The following table summarizes developed acreage in which the Company owns a working interest as of December 31, 2011 . Developed acreage is acreage assigned to productive wells. The Company does not have any undeveloped acreage. Excluded from the table is acreage in which the Company's interest is limited to royalty, overriding-royalty and other similar interests. All leasehold acres are located in the United States.

 
Developed Acres
 
Gross
 
Net
Wyoming
99,918

 
84,621

Colorado
29,094

 
25,234

Utah
14,093

 
13,853

Other
759

 
759

Total
143,864

 
124,467


Drilling Activity
The following table summarizes the number of development wells drilled by Wexpro during the years indicated. Wexpro did not drill any exploratory wells.

 
Productive
 
Dry
 
Year Ended December 31,
 
2011
 
2010
 
2009
 
2011
 
2010
 
2009
Net Wells Completed
 
 
 
 
 
 
 
 
 
 
 
Development
43.7

 
28.9

 
35.4

 
1.0

 
1.0

 
4.0

 
 
 
 
 
 
 
 
 
 
 
 
Gross Wells Completed
 
 
 
 
 
 
 
 
 
 
 
Development
81

 
44

 
54

 
1

 
1

 
4


15




INTERSTATE GAS TRANSPORTATION – Questar Pipeline
Questar Pipeline has firm-transportation contracts of 4,973 Mdth per day. These commitments include 1,931 Mdth per day for Questar Pipeline; 1,941 Mdth per day for Overthrust Pipeline; 81 Mdth per day for Southern Trails Pipeline; and, 1,020 Mdth per day for Questar Pipeline's 50% ownership of White River Hub. Questar Pipeline's transportation system includes 2,638 miles of natural gas-transportation pipelines that interconnect with other pipelines. Its core system includes two segments, referred to as the northern system and southern system. The northern system extends from northwestern Colorado through southwestern Wyoming into northern Utah, while the southern system extends from western Colorado to Goshen, Utah. Questar Pipeline's natural gas-transportation-pipeline mileage includes: pipelines at storage fields and tap lines used to serve Questar Gas; 257 miles of Overthrust Pipeline, a wholly owned subsidiary; and 487 miles of the Southern Trails Pipeline, a wholly owned subsidiary; but does not include 96 miles of Southern Trails Pipeline that is not in service in southern California. Questar Pipeline's system ranges in diameter from lines that are less than four inches to 36-inches. Questar Pipeline also owns large-scale compressor stations, which boost the pressure of natural gas transported on its pipelines for delivery to utility customers and third-party pipelines.

Questar Pipeline also owns the Clay Basin storage facility in northeastern Utah, which has a certificated capacity of 120.2 Bcf, including 54.0 Bcf of working gas. Questar Pipeline also owns three smaller storage aquifers in northeastern Utah and western Wyoming. Through a subsidiary, Questar Pipeline also owns gathering lines and processing facilities near Price, Utah, which provide gas-processing services for third parties.

RETAIL GAS DISTRIBUTION - Questar Gas
Questar Gas distributes gas to customers along the Wasatch Front, the major populated area of Utah, the metropolitan Salt Lake area, Provo, and Ogden. It also serves customers throughout the state, including the cities of Price, Roosevelt, Park City, Logan, Vernal, Moab, Monticello, Fillmore, Cedar City and St. George. Questar Gas supplies natural gas to the southwestern Wyoming communities of Rock Springs, Green River, Evanston, Kemmerer and Diamondville, and the southeastern Idaho community of Preston. To supply these communities Questar Gas owns and operates distribution systems and has a total of 27,415 miles of street mains, service lines and interconnecting pipelines. Questar Gas has a major operations center in Salt Lake City, and has operations centers, field offices and service-center facilities in other parts of its service area.

ITEM 3.  LEGAL PROCEEDINGS.

Commitments and Contingencies
See Note 8 to the financial statements included in Item 8 of Part II of this Annual Report for information concerning commitments and contingencies.

Regulatory Proceedings
See Note 10 to the financial statements included in Item 8 of Part II of this Annual Report for information concerning various regulatory proceedings.

ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable.

PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES.

Five-Year Cumulative Total Return to Shareholders
The following graph compares the cumulative total return of the Company's common stock with the cumulative total returns of a peer group of diversified natural gas companies selected by Questar, and of the S&P Composite-500 Stock Index:
 
2006
 
2007
 
2008
 
2009
 
2010
 
2011
Questar
$
100.00

 
$
131.58

 
$
80.34

 
$
103.71

 
$
127.72

 
$
150.64

Peer group
100.00

 
107.37

 
76.85

 
103.67

 
116.54

 
146.51

S&P 500
100.00

 
105.50

 
66.48

 
84.06

 
96.73

 
98.77



16




The chart assumes $100 is invested at the close of trading on December 31, 2006 , in the Company's common stock, an index of peer companies and the S&P 500 Index. It also assumes all dividends are reinvested. For 2011 the Company had a total return of 17.9% compared to 25.7% for the peer group and 2.1% for the S&P 500 Index. For the five-year period, the Company had a compound annual total return of 8.54% compared to 7.94% for the peer group and (0.25%) for the S&P 500 Index. The peer group is comprised of AGL Resources, Inc.; Atmos Energy Corporation; Energen Corporation; EQT Corporation; MDU Resources Group, Inc.; National Fuel Gas Company; NISOURCE, Inc.; Northwest Natural Gas Company; ONEOK, Inc.; Piedmont Natural Gas Company; Southern Union Company; Southwest Gas Corporation; and WGL Holdings, Inc. NICOR Inc. was removed from the peer group in 2011 because it was acquired by AGL Resources, Inc.

The foregoing graph shall not be deemed to be filed as part of this Annual Report and does not constitute soliciting material and should not be deemed filed or incorporated by reference into any other filing of Questar under the Securities Act or the Exchange Act, except to the extent the Company specifically incorporates the graph by reference.

Questar's common stock is listed on the New York Stock Exchange (NYSE:STR). As of January 31, 2012 , Questar had 8,117 shareholders of record. Following is a summary of Questar's quarterly stock-price and dividend information:

 
 
High price
 
Low price
 
Dividend
 
 
(per share)
2011
 
 
 
 
 
 
First quarter
 
$
18.28

 
$
16.60

 
$
0.1525

Second quarter
 
17.96

 
16.59

 
0.1525

Third quarter
 
19.06

 
16.36

 
0.1525

Fourth quarter
 
20.06

 
16.82

 
0.1625

 
 
 
 
 
 
$
0.6200

2010
 
 
 
 
 
 
First quarter
 
$
14.89

 
$
12.62

 
$
0.1300

Second quarter
 
16.94

 
13.57

 
0.1300

Third quarter
 
17.62

 
14.86

 
0.1400

Fourth quarter
 
18.30

 
16.52

 
0.1400

 
 
 
 
 
 
$
0.5400


Stock prices for the first and second quarters of 2010 have been recast to reflect the Spinoff of QEP. The stock prices have been

17



bifurcated based on the ratio of the when-issued prices of Questar and QEP on June 30, 2010.

Changes in Securities, Use of Proceeds and Issuer Purchases of Equity Securities
During the one-year period ended December 31, 2011, Questar sold 221,081 shares of its common stock pursuant to its Dividend Reinvestment and Stock Purchase Plan (the “Plan”) for an aggregate consideration of $3.9 million. These shares were issued in lieu of cash dividends that would otherwise have been paid to the Plan participants.

These shares were offered and sold pursuant to an effective registration statement on Form S-3; however, the Company understands there may be an interpretation calling into question whether that registration statement had expired. If these shares were held to be issued without registration in violation of the Securities Act of 1933, as amended, Questar could potentially be required to repurchase the shares sold to purchasers in these offerings at the original purchase price, plus statutory interest from the date of purchase, less dividends received by purchasers on the shares, subject to the statutory limitations period. Questar has determined that, as of the end of the reporting period, the total amount that may be due to purchasers of purportedly unregistered shares would not be material to its financial results. A new registration statement for the Dividend Reinvestment and Stock Purchase Plan was filed with the SEC during the third quarter of 2011.

Although these shares may be held to have been issued and sold without registration under the Securities Act, they were nevertheless validly issued under the Utah Revised Business Corporation Act and Questar's Amended and Restated Articles of Incorporation and are issued and outstanding for all purposes with all rights (such as voting, dividend and liquidation rights) as all other issued and outstanding shares of Questar's common stock.

Questar repurchased shares in conjunction with tax-payment elections under the Company's Long-term Stock Incentive Plan and rollover shares used in exercising stock options. The following table sets forth the Company's purchases of common stock registered under Section 12 of the Exchange Act that occurred during the quarter ended December 31, 2011 :

2011
 
Number of Shares Purchased (1)
 
Average Price per Share
 
Total Number of Shares Purchased as Part of Publicly Announced Plan (2)
 
Approximate Dollar Value of Shares that May Yet be Purchased Under the Plan (2)
 
 
 
 
 
 
 
 
(in millions)
October 1 through October 31
 
3,090

 
$
19.21

 

 
$
100.0

November 1 through November 30
 
3,232

 
19.54

 

 
100.0

December 1 through December 31
 
86,056

 
19.92

 

 
100.0

Total
 
92,378

 
$
19.88

 

 
 

(1) The total number of shares purchased during the quarter includes 92,378 shares in conjunction with tax-payment elections under the Company's Long-term Stock Incentive Plan and rollover shares used in exercising stock options.

(2) On July 26, 2011, the Questar Board of Directors authorized a $100.0 million share repurchase program, which will be effective through 2012. Share repurchases may be made on the open market or through other transactions. Questar's management has sole discretion with respect to determining the timing and amount of these transactions.


















18



ITEM 6.  SELECTED FINANCIAL DATA.

Selected financial data for the five years ending December 31, 2011 , is provided in the table below. Refer to Item 7 and Item 8 in Part II of this Annual Report for discussion of facts affecting the comparability.

 
Year Ended December 31,
 
2011
 
2010
 
2009
 
2008
 
2007
 
(in millions, except per-share amounts)
Results Of Operations
 
 
 
 
 
 
 
 
 
Revenues
$
1,194.4

 
$
1,123.6

 
$
1,109.9

 
$
1,201.9

 
$
1,080.2

Operating income
366.9

 
343.3

 
328.2

 
307.3

 
257.2

Income from continuing operations
207.9

 
192.3

 
180.5

 
172.2

 
145.8

Discontinued operations net of income taxes

 
146.9

 
212.8

 
511.6

 
361.6

Net income attributable to Questar
$
207.9

 
$
339.2

 
$
393.3

 
$
683.8

 
$
507.4

Earnings per common share attributable to Questar
 
 
 
 
 
 
 
 
 
Basic from continuing operations
$
1.17

 
$
1.09

 
$
1.03

 
$
1.00

 
$
0.84

Basic from discontinued operations

 
0.84

 
1.23

 
2.96

 
2.11

Basic total
$
1.17

 
$
1.93

 
$
2.26

 
$
3.96

 
$
2.95

Diluted from continuing operations
$
1.16

 
$
1.08

 
$
1.02

 
$
0.98

 
$
0.83

Diluted from discontinued operations

 
0.83

 
1.21

 
2.90

 
2.05

Diluted total
$
1.16

 
$
1.91

 
$
2.23

 
$
3.88

 
$
2.88

Weighted-average common shares outstanding 
 
 
 
 
 
 
 
 
 
Used in basic calculation
177.4

 
175.4

 
174.1

 
172.8

 
172.0

Used in diluted calculation
178.8

 
178.0

 
176.3

 
176.1

 
175.9

Financial Position
 
 
 
 
 
 
 
 
 
Total assets of continuing operations
$
3,532.8

 
$
3,373.6

 
$
3,189.7

 
$
3,115.7

 
$
2,809.7

Total assets of discontinued operations

 

 
5,828.9

 
5,741.0

 
3,336.8

Total assets at December 31
$
3,532.8

 
$
3,373.6

 
$
9,018.6

 
$
8,856.7

 
$
6,146.5

Total liabilities of continuing operations
$
2,499.3

 
$
2,337.5

 
$
2,053.1

 
$
2,123.2

 
$
1,824.6

Total liabilities of discontinued operations

 

 
3,408.4

 
3,286.0

 
1,744.0

Total liabilities at December 31
$
2,499.3

 
$
2,337.5

 
$
5,461.5

 
$
5,409.2

 
$
3,568.6

Capitalization and short-term debt of continuing operations at December 31
 
 
 
 
 
 
 
 
 
Short-term debt
$
219.0

 
$
242.0

 
$
221.9

 
$
271.8

 
$
363.8

Current portion of long-term debt
91.5

 
182.0

 

 
42.0

 
101.3

Long-term debt (less current portion)
993.0

 
898.5

 
831.2

 
829.8

 
521.9

Total equity
$
1,033.5

 
$
1,036.1

 
$
1,136.6

 
$
992.5

 
$
985.1

Book value per common share of continuing
  operations at December 31
$
5.81

 
$
5.87

 
$
6.51

 
$
5.72

 
$
5.70

Cash Flow From Continuing Operations
 
 
 
 
 
 
 
 
 
Net cash provided by operating activities
$
489.0

 
$
350.9

 
$
428.8

 
$
271.5

 
$
334.0

Capital expenditures
(367.7
)
 
(320.3
)
 
(299.8
)
 
(349.0
)
 
(559.4
)
Net cash used in investing activities
(370.9
)
 
(525.7
)
 
(249.8
)
 
(357.0
)
 
(494.7
)
Net cash provided by (used in) financing activities
(128.3
)
 
185.1

 
(167.5
)
 
74.0

 
167.1

Dividends per share
$
0.62

 
$
0.54

 
$
0.505

 
$
0.4925

 
$
0.485




19



ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS .

RESULTS OF OPERATION

Following are comparisons of income (loss) from continuing operations by line of business:

 
Year Ended December 31,
 
Change
 
2011
 
2010
 
2009
 
2011 vs. 2010
 
2010 vs. 2009
 
(in millions, except per-share amounts)
Wexpro
$
95.2

 
$
88.1

 
$
80.7

 
$
7.1

 
$
7.4

Questar Pipeline
67.9

 
67.4

 
58.2

 
0.5

 
9.2

Questar Gas
46.1

 
43.9

 
41.6

 
2.2

 
2.3

Corporate
(1.3
)
 
(7.1
)
 

 
5.8

 
(7.1
)
Income from continuing operations
$
207.9

 
$
192.3

 
$
180.5

 
$
15.6

 
$
11.8

Earnings per share - diluted
$
1.16

 
$
1.08

 
$
1.02

 
$
0.08

 
$
0.06

Average diluted shares
178.8

 
178.0

 
176.3

 
0.8

 
1.7


WEXPRO
Wexpro reported net income of $95.2 million in 2011 compared to $88.1 million in 2010 and $80.7 million in 2009 . The growth in net income resulted from increased investment in cost-of-service gas development wells. Following is a summary of Wexpro financial and operating results:

 
Year Ended December 31,
 
Change
 
2011
 
2010
 
2009
 
2011 vs. 2010
 
2010 vs. 2009
 
(in millions)
Operating Income
 
 
 
 
 
 
 
 
 
REVENUES
 
 
 
 
 
 
 
 
 
Operator service fee
$
253.5

 
$
239.5

 
$
224.9

 
$
14.0

 
$
14.6

Oil and NGL sales
31.3

 
25.1

 
17.4

 
6.2

 
7.7

Other
0.3

 
0.2

 
0.6

 
0.1

 
(0.4
)
Total Revenues
285.1

 
264.8

 
242.9

 
20.3

 
21.9

OPERATING EXPENSES
 
 
 
 
 
 
 
 
 
Operating and maintenance
22.3

 
20.2

 
21.2

 
2.1

 
(1.0
)
General and administrative
24.2

 
20.5

 
17.0

 
3.7

 
3.5

Production and other taxes
25.6

 
26.8

 
20.0

 
(1.2
)
 
6.8

Depreciation, depletion and amortization
63.9

 
62.1

 
58.8

 
1.8

 
3.3

Oil income sharing
3.3

 
1.1

 
1.0

 
2.2

 
0.1

Total Operating Expenses
139.3

 
130.7

 
118.0

 
8.6

 
12.7

Net (loss) from asset sales
(0.1
)
 
(0.4
)
 
(0.3
)
 
0.3

 
(0.1
)
OPERATING INCOME
$
145.7

 
$
133.7

 
$
124.6

 
$
12.0

 
$
9.1

 
 
 
 
 
 
 
 
 
 
Operating Statistics
 
 
 
 
 
 
 
 
 
Production volumes
 
 
 
 
 
 
 
 
 
Natural gas (Bcf)
50.5

 
50.2

 
48.2

 
0.3

 
2.0

Oil and NGL (MMbbl)
0.5

 
0.4

 
0.4

 
0.1

 

Oil and NGL average sales price (per bbl)

$82.11

 

$65.55

 

$46.73

 

$16.56

 

$18.82

Investment base at Dec. 31, (in millions)

$474.4

 

$456.6

 

$431.9

 

$17.8

 

$24.7


20




Revenues
Wexpro earned a 20.0% after-tax return on average investment base in 2011 compared to 20.0% in 2010 and 20.1% in 2009 . Pursuant to the Wexpro Agreement, Wexpro recovers its costs and receives an after-tax return on its investment base. Wexpro's investment base includes its costs of commercial wells and related facilities adjusted for working capital and reduced for deferred income taxes and accumulated depreciation, depletion and amortization. Following is a summary of changes in the Wexpro investment base:

 
 
Year Ended December 31,
 
 
2011
 
2010
 
2009
 
 
(in millions)
Investment base at beginning of year
 
$
456.6

 
$
431.9

 
$
410.6

Successful development wells and related equipment
 
118.0

 
99.9

 
99.8

Depreciation, depletion and amortization
 
(60.2
)
 
(57.9
)
 
(54.3
)
Change in deferred taxes
 
(40.0
)
 
(17.3
)
 
(24.2
)
Investment base at end of year
 
$
474.4

 
$
456.6

 
$
431.9


Wexpro produced 50.5 Bcf of cost-of-service natural gas for Questar Gas during 2011 , compared to 50.2 Bcf in 2010 and 48.2 Bcf in 2009 . The higher production levels are due to increased investment in gas-development wells. Cost-of-service natural gas production provided approximately 52% of Questar Gas's supply requirements in 2011 compared to 51% in 2010 and 2009 .

Revenues from oil and NGL sales increased 25% in 2011 compared to 2010 after increasing 44% in 2010 compared to 2009 . The variability in oil and NGL revenues is due to changes in the market price of oil and NGL. The average selling price for oil and NGL increased 25% in 2011 compared to 2010 and increased 40% in 2010 compared to 2009 .

Expenses
Operating and maintenance expenses were $0.42 per Mcfe in 2011 , $0.38 per Mcfe in 2010 and $0.42 per Mcfe in 2009 . The higher amount in 2011 was due to increased costs of outside operated properties. The lower amount in 2010 was due to reduced spending on repairs and well workovers. General and administrative expenses were $3.7 million higher in 2011 compared to 2010 and $3.5 million higher in 2010 compared to 2009 . The 2011 and 2010 increases were due to higher compensation, employee benefits and allocated corporate expenses.

Production and other taxes were $1.2 million lower in 2011 compared to 2010 and $6.8 million higher in 2010 compared to 2009 . These taxes were $0.48 per Mcfe in 2011 , $0.51 per Mcfe in 2010 and $0.39 per Mcfe in 2009 . The variability in production and other taxes is due to changes in the wellhead market value of natural gas, oil and NGL production. The average price of natural gas used to calculate production taxes was $4.22 per Mcf in 2011 , $4.48 per Mcf in 2010 and $3.31 per Mcf in 2009 .

Depreciation, depletion and amortization expense was $1.49 per Mcfe in 2011 , $1.47 per Mcfe in 2010 and $1.44 per Mcfe in 2009 . The depreciation, depletion and amortization rate has been increasing because of higher development costs and the depletion of older lower-cost natural gas reserves.

Under the terms of the Wexpro Agreement, Wexpro shares 54% of its operating income from oil development with Questar Gas after recovery of expenses and a return on Wexpro's investment in successful wells. Questar Gas received oil-income sharing amounting to $3.3 million in 2011 , $1.1 million in 2010 and $1.0 million in 2009 .

QUESTAR PIPELINE
Questar Pipeline reported 2011 net income of $67.9 million compared to $67.4 million in 2010 and $58.2 million in 2009 . The increase in 2011 was due to higher transportation revenues and lower operating costs and interest expense. This was partially offset by lower NGL revenues and increased depreciation expense from system expansions. Following is a summary of Questar Pipeline financial and operating results:

21



 
Year Ended December 31,
 
Change
 
2011
 
2010
 
2009
 
2011 vs. 2010
 
2010 vs. 2009
 
(in millions)
Operating Income
 
 
 
 
 
 
 
 
 
REVENUES
 
 
 
 
 
 
 
 
 
Transportation
$
195.2

 
$
188.7

 
$
173.2

 
$
6.5

 
$
15.5

Storage
38.3

 
37.6

 
39.4

 
0.7

 
(1.8
)
NGL sales - transportation
8.9

 
12.3

 
7.0

 
(3.4
)
 
5.3

NGL sales - field services
8.3

 
11.6

 
4.2

 
(3.3
)
 
7.4

Energy services
16.2

 
14.0

 
13.7

 
2.2

 
0.3

Gas processing   
2.5

 
3.3

 
1.2

 
(0.8
)
 
2.1

Other
2.4

 
3.7

 
6.7

 
(1.3
)
 
(3.0
)
Total Revenues
271.8

 
271.2

 
245.4

 
0.6

 
25.8

OPERATING EXPENSES
 
 
 
 
 
 
 
 
 
Operating and maintenance
35.3

 
41.4

 
40.1

 
(6.1
)
 
1.3

General and administrative    
46.5

 
41.0

 
36.1

 
5.5

 
4.9

Depreciation and amortization
51.2

 
47.4

 
44.3

 
3.8

 
3.1

Other taxes
10.1

 
9.0

 
8.6

 
1.1

 
0.4

Cost of sales
3.1

 
2.4

 
1.6

 
0.7

 
0.8

Total Operating Expenses
146.2

 
141.2

 
130.7

 
5.0

 
10.5

Net gain from asset sales
0.3

 
0.8

 
0.5

 
(0.5
)
 
0.3

OPERATING INCOME
$
125.9

 
$
130.8

 
$
115.2

 
$
(4.9
)
 
$
15.6

 
 
 
 
 
 
 
 
 
 
Operating Statistics
 
 
 
 
 
 
 
 
 
Natural gas-transportation volumes (MMdth)
 
 
 
 
 
 
 
 
For unaffiliated customers
665.8

 
642.4

 
624.1

 
23.4

 
18.3

For Questar Gas
116.9

 
112.0

 
112.9

 
4.9

 
(0.9
)
Total Transportation
782.7

 
754.4

 
737.0

 
28.3

 
17.4

Transportation revenue (per dth)

$0.25

 

$0.25

 

$0.24

 

$—

 

$0.01

Net-firm-daily-transportation demand at December 31, (including White River Hub of 1,020 Mdth in 2011, 2010 and 2009)
4,973

 
4,744

 
4,243

 
229

 
501

Natural gas processing
 
 
 
 
 
 
 
 
 
NGL sales (Mbbl)
233

 
427

 
289

 
(194
)
 
138

NGL sales price (per bbl)

$73.77

 

$56.04

 

$38.76

 

$17.73

 

$17.28


Revenues
As of December 31, 2011 , Questar Pipeline had firm-transportation contracts of 4,973 Mdth per day, including 1,020 Mdth per day from Questar Pipeline's 50% ownership of White River Hub, compared with 4,744 Mdth per day as of December 31, 2010 , and 4,243 Mdth per day as of December 31, 2009 . Questar Pipeline has expanded its transportation system in response to growing regional natural gas production and transportation demand. In February 2011, Questar Overthrust Pipeline completed a 43-mile, 36-inch diameter pipeline loop of its system from Rock Springs to its Cabin 31 facility near Blacks Fork, Wyoming. Questar Pipeline completed an expansion of its ML 104 southern system in November 2011.

Questar Gas is Questar Pipeline's largest transportation customer with contracts for 881 Mdth per day. The majority of Questar Gas transportation contracts extend through mid 2017. Rockies Express Pipeline has leased capacity on the Questar Overthrust Pipeline for 625 Mdth per day through 2027. Wyoming Interstate Company has contracts on Questar Overthrust Pipeline for 125 Mdth per day through 2019 and for 405 Mdth per day through 2017, decreasing to 230 Mdth per day through 2020. In addition, Wyoming Interstate Company has three contracts on Questar Overthrust Pipeline for transportation from Wamsutter to the Ruby Pipeline near Opal that ramp up to 548.5 Mdth per day by 2015. Two of the contracts started in 2010 and one started

22



in early 2011 with terms ranging from 10 to 12 years. The Questar Overthrust Pipeline 2011 loop expansion supports the Wyoming Interstate Company contracts.

Questar Pipeline owns and operates the Clay Basin underground storage complex in eastern Utah. This facility is 100% subscribed under long-term contracts. In addition to Clay Basin, Questar Pipeline also owns and operates three smaller aquifer gas storage facilities. Questar Gas has contracted for 25% of firm-storage capacity at Clay Basin for terms extending from two to eight years and 100% of the firm-storage capacity at the aquifer facilities for terms extending for seven years. In 2011, Questar Pipeline received FERC approval to expand its working capacity in Clay Basin by 2.7 Bcf.

Questar Pipeline charges FERC-approved transportation and storage rates that are based on straight-fixed-variable rate design. Under this rate design, all fixed costs of providing service, including depreciation and return on investment, are recovered through the demand charge. About 95% of Questar Pipeline costs are fixed and recovered through these demand charges. Questar Pipeline's earnings are driven primarily by demand revenues from firm shippers. Since only about 5% of operating costs are recovered through volumetric charges, changes in transportation volumes do not have a significant impact on earnings.

NGL sales decreased 28% in 2011 compared to 2010 and more than doubled in 2010 compared to 2009 . NGL volumes were down 45% in 2011 compared to 2010 and up 48% in 2010 compared to 2009 . NGL prices were $73.77 per barrel in 2011 , $56.04 per barrel in 2010 and $38.76 per barrel in 2009 .

Expenses
Operating and maintenance expenses decreased by 15% to $35.3 million in 2011 compared to $41.4 million in 2010 and $40.1 million in 2009 . The decrease in 2011 was due to lower maintenance costs. The increase in 2010 was a result of higher operating and maintenance costs attributable to system expansions and higher labor and outside service costs. General and administrative expenses increased to $46.5 million in 2011 compared to $41.0 million in 2010 and $36.1 million in 2009 . The increase in 2011 was due to higher compensation, employee benefits and allocated corporate expenses. Operating, maintenance, general and administrative expenses per dth transported were $0.10 in 2011 , $0.11 in 2010 and $0.10 in 2009 . Operating, maintenance, general and administrative expenses include processing and storage costs.

Depreciation expense increased 8% in 2011 compared to 2010 and increased 7% in 2010 compared to 2009 due to investment in pipeline expansions.

QUESTAR GAS
Questar Gas reported net income of $46.1 million in 2011 compared to $43.9 million in 2010 and $41.6 million in 2009 . The 2011 increase was primarily due to increased customers and additional revenues due to investment in feeder line replacements. Following is a summary of Questar Gas financial and operating results:


23



 
Year Ended December 31,
 
Change
 
2011
 
2010
 
2009
 
2011 vs. 2010
 
2010 vs. 2009
 
(in millions)
Operating Income
 
 
 
 
 
 
 
 
 
REVENUES
 
 
 
 
 
 
 
 
 
Residential and commercial sales
$
893.0

 
$
833.0

 
$
874.0

 
$
60.0

 
$
(41.0
)
Industrial sales
29.7

 
26.7

 
8.3

 
3.0

 
18.4

Transportation for industrial customers
11.3

 
9.7

 
11.2

 
1.6

 
(1.5
)
Service
5.1

 
4.8

 
5.4

 
0.3

 
(0.6
)
Other
29.7

 
28.7

 
21.0

 
1.0

 
7.7

Total Revenues
968.8

 
902.9

 
919.9

 
65.9

 
(17.0
)
Cost of natural gas sold
 
 
 
 
 
 
 
 
 
From unaffiliated parties
318.4

 
278.5

 
329.8

 
39.9

 
(51.3
)
From affiliated companies
327.3

 
313.7

 
296.8

 
13.6

 
16.9

Total
645.7

 
592.2

 
626.6

 
53.5

 
(34.4
)
Margin
323.1

 
310.7

 
293.3

 
12.4

 
17.4

OTHER OPERATING EXPENSES
 
 
 
 
 
 
 
 
 
Operating and maintenance
118.5

 
114.4

 
106.4

 
4.1

 
8.0

General and administrative
51.0

 
49.9

 
42.9

 
1.1

 
7.0

Depreciation and amortization
44.5

 
43.7

 
43.8

 
0.8

 
(0.1
)
Other taxes
15.0

 
14.1

 
13.3

 
0.9

 
0.8

Total Other Operating Expenses
229.0

 
222.1

 
206.4

 
6.9

 
15.7

OPERATING INCOME
$
94.1

 
$
88.6

 
$
86.9

 
$
5.5

 
$
1.7

 
 
 
 
 
 
 
 
 
 
Operating Statistics
 
 
 
 
 
 
 
 
 
Natural gas volumes (MMdth)
 
 
 
 
 
 
 
 
 
Residential and commercial sales
113.3

 
105.8

 
109.4

 
7.5

 
(3.6
)
Industrial sales
5.0

 
4.5

 
1.3

 
0.5

 
3.2

Transportation for industrial customers
52.5

 
59.3

 
58.0

 
(6.8
)
 
1.3

Total industrial
57.5

 
63.8

 
59.3

 
(6.3
)
 
4.5

Total deliveries
170.8

 
169.6

 
168.7

 
1.2

 
0.9

Natural gas revenue (per dth)
 
 
 
 
 
 
 
 
 
Residential and commercial

$7.88

 

$7.88

 

$7.99

 

$—

 

($0.11
)
Industrial sales
6.03

 
5.89

 
6.50

 
0.14

 
(0.61
)
Transportation for industrial customers
0.21

 
0.16

 
0.19

 
0.05

 
(0.03
)
System natural gas cost (per dth)

$5.05

 

$5.34

 

$5.01

 

($0.29
)
 

$0.33

Colder than normal temperatures
7
%
 
1
%
 
5
%
 
6
%
 
(4
%)
Temperature-adjusted usage per customer (dth)
111.1

 
106.9

 
109.0

 
4.2

 
(2.1
)
Customers at December 31, (in thousands)
919

 
910

 
899

 
9

 
11


Margin Analysis
Questar Gas's margin (revenues less gas costs) increased $12.4 million in 2011 compared to 2010 and increased $17.4 million in 2010 compared to 2009 . Following is a summary of major changes in Questar Gas's margin for 2011 compared to 2010 and 2010 compared to 2009 :


24



 
Change
 
2011 vs. 2010
 
2010 vs. 2009
 
(in millions)
New customers
$
2.7

 
$
3.0

Change in rates
1.2

 
3.1

Demand-side-management cost recovery
0.8

 
12.2

Feeder line tracker
4.3

 

Recovery of gas-cost portion of bad-debt costs
0.3

 
(0.7
)
Other
3.1

 
(0.2
)
Increase
$
12.4

 
$
17.4


At December 31, 2011 , Questar Gas served 919,236 customers, up from 909,570 at December 31, 2010 , and 898,558 at December 31, 2009 . New-customer growth increased the margin by $2.7 million in 2011 and $3.0 million in 2010 .

Temperature-adjusted usage per customer increased 4% in 2011 compared to 2010 and decreased 2% in 2010 compared to 2009 . The impact on the company margin from changes in usage per customer has been mitigated by a CET that was approved by the PSCU beginning 2006. The CET adjustment decreased revenues by $3.6 million in 2011 and increased revenues by $2.9 million in 2010 , which offset changes in customer usage.

Weather, as measured in degree days, was 7% colder than normal in 2011 , 1% colder than normal in 2010 and 5% colder than normal in 2009 . A weather-normalization adjustment on customer bills generally offsets financial impacts of moderate temperature variations.

On April 8, 2010, the PSCU approved a settlement in Questar Gas's Utah general rate case. The stipulation, effective August 1, 2010, authorized an increase in the utility's allowed return on equity from 10% to 10.35% and indefinitely extended the existing CET. In the stipulation, the PSCU approved an infrastructure cost-tracking mechanism that allows the company to place into rate base and earn on capital expenditures associated with a multi-year high-pressure natural gas feeder-line replacement program, and do it immediately upon the completion of each project. The stipulation agreement increased customer rates by $5.0 million annually with the changes in rates effective August 1, 2010.

In November 2011, Questar Gas filed a general rate case in Wyoming, requesting an increase in rates of $1.0 million and a 10.25% return on equity.

Expenses
Cost of natural gas sold increased 9% in 2011 compared to 2010 and decreased 5% in 2010 compared to 2009 . The 2011 increase was due to a 7% increase in volumes sold, partially offset by a 5% decrease in the purchase cost of natural gas. The 2010 decrease was due to lower cost of purchased gas. Cost of natural gas from affiliates includes cost-of-service gas supplies from Wexpro and transportation and storage from Questar Pipeline. These costs increased 4% in 2011 and 6% in 2010 due to higher volumes and cost of gas from Wexpro. Wexpro provided 52% of Questar Gas natural gas supply in 2011 and 51% in 2010. Questar Gas accounts for purchased-gas costs in accordance with procedures authorized by the PSCU and the PSCW. Purchased-gas costs that are different from those provided for in present rates are accumulated and recovered or credited through future rate changes. As of December 31, 2011 , Questar Gas had a $10.8 million over-collected balance in the purchased-gas adjustment account representing costs recovered from customers in excess of costs incurred.

Operating and maintenance expenses increased $4.1 million in 2011 compared to 2010 due to a $0.8 million increase in DSM costs and a $1.9 million increase in bad-debt costs. Operating and maintenance expenses increased $8.0 million in 2010 compared to 2009 due to a $12.2 million increase in DSM costs recovered from customers. Bad-debt costs decreased $3.0 million in 2009. General and administrative costs increased $1.1 million in 2011 compared to 2010 and increased $7.0 million in 2010 compared to 2009 due to higher compensation, employee benefits and allocated corporate expenses. The sum of operating, maintenance, general and administrative expenses not including DSM costs per customer was $141 in 2011 compared to $138 in 2010 and $136 in 2009 .

Depreciation expense was 2% higher in 2011 compared to 2010 as higher depreciation expense from plant additions was partially offset by lower depreciation rates authorized in the last rate case. Depreciation expense was flat in 2010 compared to 2009 as higher depreciation expense from plant additions was offset by lower depreciation rates authorized in the last rate case.


25



Other Consolidated Results

Separation Costs
In 2010, Questar's share of costs directly related to the Spinoff of QEP was $11.5 million before income taxes, or $8.8 million after income taxes. These costs include legal, advisory and severance costs. The tax impact was reduced by non-deductible costs.

Interest and Other Income
Interest and other income decreased $1.3 million in 2011 compared to 2010 and decreased $0.8 million in 2010 compared to 2009 . The details of interest and other income for the last three years are shown in the table below:

 
Year Ended December 31,
 
Change
 
2011
 
2010
 
2009
 
2011 vs. 2010
 
2010 vs. 2009
 
(in millions)
Interest income and other earnings
$