Quarterly Report



UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


FORM 10-Q

 


(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended April 1, 2007

or

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from              to             

Commission File Number 000-26137

 


drugstore.com, inc.

(Exact name of registrant as specified in its charter)

 


 

Delaware   04-3416255

(State or other jurisdiction of

incorporation or organization)

 

(IRS Employer

Identification No.)

411 108 th Avenue NE, Suite 1400, Bellevue, Washington 98004

(Address of principal executive offices including zip code)

(425) 372-3200

(Registrant’s telephone number, including area code)

 


Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes   x     No   ¨ .

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act.

Large accelerated filer   ¨     Accelerated filer   x     Non-accelerated filer   ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes   ¨     No   x  .

As of May 4, 2007, the registrant had 95,044,077 shares of common stock outstanding.

 



DRUGSTORE.COM, INC.

FORM 10-Q

For the three months ended April 1, 2007

I NDEX

 

     Page
PART I. FINANCIAL INFORMATION    1

Item 1.

   Financial Statements (unaudited):    1
   Consolidated Statements of Operations    1
   Consolidated Balance Sheets    2
   Consolidated Statements of Cash Flows    3
   Notes to Consolidated Financial Statements    4

Item 2.

   Management’s Discussion and Analysis of Financial Condition and Results of Operations    10

Item 3.

   Quantitative and Qualitative Disclosures About Market Risk    22

Item 4.

   Controls and Procedures    23
PART II. OTHER INFORMATION    24

Item 1.

   Legal Proceedings    24

Item 1A.

   Risk Factors    24

Item 2.

   Unregistered Sales of Equity Securities and Use of Proceeds    24

Item 3.

   Defaults Upon Senior Securities    24

Item 4.

   Submission of Matters to a Vote of Security Holders    24

Item 5.

   Other Information    24

Item 6.

   Exhibits    25

Signatures

   26

Certifications

  


PART I—FINANCIAL INFORMATION

 

Item 1. Financial Statements

DRUGSTORE.COM, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except share and per share data)

(unaudited)

 

     Three Months Ended  
    

April 1,

2007

   

April 2,

2006

 

Net sales

   $ 109,765     $ 104,109  

Costs and expenses:

    

Cost of sales

     85,062       81,889  

Fulfillment and order processing

     10,974       10,177  

Marketing and sales

     8,089       8,977  

Technology and content

     4,715       3,942  

General and administrative

     4,709       4,294  

Amortization of intangible assets

     444       530  
                

Total costs and expenses

     113,993       109,809  
                

Operating loss

     (4,228 )     (5,700 )

Interest income, net

     450       407  
                

Net loss

   $ (3,778 )   $ (5,293 )
                

Basic and diluted net loss per share

   $ (0.04 )   $ (0.06 )
                

Weighted average shares outstanding used to compute basic and diluted net loss per share

     94,500,129       92,969,650  
                

See accompanying notes to consolidated financial statements.

 

1


DRUGSTORE.COM, INC.

CONSOLIDATED BALANCE SHEETS

(in thousands, except share data)

 

    

April 1,

2007

   

December 31,

2006

 
     (Unaudited)     (Note 2)  

Assets

    

Current assets:

    

Cash and cash equivalents

   $ 11,627     $ 13,393  

Marketable securities

     26,604       27,246  

Accounts receivable, net of allowances

     37,010       36,688  

Inventories

     25,820       26,469  

Prepaid marketing expenses

     2,290       2,290  

Other current assets

     3,183       2,615  
                

Total current assets

     106,534       108,701  

Fixed assets, net

     18,856       18,293  

Other intangible assets, net

     4,932       5,376  

Goodwill

     32,202       32,202  

Prepaid marketing expenses and other

     3,178       3,750  
                

Total assets

   $ 165,702     $ 168,322  
                

Liabilities and Stockholders’ Equity

    

Current liabilities:

    

Accounts payable

   $ 58,251     $ 57,507  

Accrued compensation

     2,948       4,841  

Accrued marketing expenses

     3,217       3,661  

Other current liabilities

     1,133       1,292  

Current portion of long-term debt obligations

     4,058       3,949  
                

Total current liabilities

     69,607       71,250  

Long-term debt obligations, less current portion

     1,631       1,839  

Deferred income taxes

     945       945  

Other long-term liabilities

     1,538       1,610  

Commitments and contingencies

    

Stockholders’ equity:

    

Preferred stock, $.0001 par value, 10,000,000 shares authorized, no shares issued and outstanding

     —         —    

Common stock, $.0001 par value, stated at amounts paid in: 250,000,000 shares authorized, 94,638,241 and 94,335,027 shares issued and outstanding

     846,120       843,026  

Accumulated other comprehensive loss

     (20 )     (7 )

Accumulated deficit

     (754,119 )     (750,341 )
                

Total stockholders’ equity

     91,981       92,678  
                

Total liabilities and stockholders’ equity

   $ 165,702     $ 168,322  
                

See accompanying notes to consolidated financial statements.

 

2


DRUGSTORE.COM, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(unaudited)

 

     Three Months Ended  
     April 1,
2007
   

April 2,

2006

 

Operating Activities:

    

Net loss

   $ (3,778 )   $ (5,293 )

Adjustments to reconcile net loss to net cash used in operating activities:

    

Depreciation

     1,891       1,458  

Amortization of marketing and sales agreements

     572       572  

Amortization of intangible assets

     444       530  

Stock-based compensation

     2,431       1,703  

Other

     —         4  

Changes in:

    

Accounts receivable

     (322 )     (914 )

Inventories

     649       3,781  

Prepaid marketing expenses and other current assets

     (568 )     189  

Accounts payable, accrued expenses, and other liabilities

     (1,824 )     (4,886 )
                

Net cash used in operating activities

     (505 )     (2,856 )
                

Investing Activities:

    

Purchases of marketable securities

     (7,146 )     (10,873 )

Sales and maturities of marketable securities

     7,775       13,475  

Purchases of fixed assets

     (2,176 )     (1,351 )
                

Net cash (used in) provided by investing activities

     (1,547 )     1,251  
                

Financing Activities:

    

Proceeds from exercise of stock options and employee stock purchase plan

     663       251  

Borrowings on line of credit

     300       —    

Principal payments on capital leases and term loan obligations

     (677 )     (585 )
                

Net cash provided by (used in) financing activities

     286       (334 )
                

Net decrease in cash and cash equivalents

     (1,766 )     (1,939 )

Cash and cash equivalents at beginning of period

     13,393       20,291  
                

Cash and cash equivalents at end of period

   $ 11,627     $ 18,352  
                

Supplemental Cash Flow Information:

    

Equipment acquired in capital lease agreements

   $ 278     $ 238  
                

Cash paid during the period for interest

   $ 118     $ 95  
                

See accompanying notes to consolidated financial statements.

 

3


DRUGSTORE.COM, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

1. Description of the Business

drugstore.com, inc. is a leading online provider of health, beauty, vision, and pharmacy products. We offer health, beauty, sexual well-being, household, and other non-prescription products and prescription medications through our website at www.drugstore.com. We also offer prestige beauty products through our website located at www.beauty.com (which is also accessible through the drugstore.com website); contact lenses through our wholly owned subsidiary International Vision Direct Corp. and its subsidiaries, collectively referred to as Vision Direct, through websites located at www.visiondirect.com , www.lensmart.com, and www.lensquest.com (which are also accessible through the drugstore.com website); and customized nutritional supplement programs through our wholly owned subsidiary, Custom Nutrition Services, Inc. (CNS). Our products are also available toll-free by telephone at 1-800-DRUGSTORE and 1-800-VISIONDIRECT. Under the terms of an agreement with Rite Aid Corporation, or Rite Aid, customers are also able to order refill prescriptions for pickup at any Rite Aid store. We manage our business in four segments: over-the-counter (OTC), mail-order pharmacy, local pick-up pharmacy, and vision.

2. Basis of Presentation and Principles of Consolidation

We have prepared the accompanying consolidated financial statements in conformity with U.S. generally accepted accounting principles (GAAP) and the rules and regulations of the Securities and Exchange Commission (SEC) for interim financial reporting. These consolidated financial statements are unaudited but, in our opinion, include all adjustments, consisting of normal recurring adjustments and accruals, necessary for a fair presentation of the consolidated balance sheets, statements of operations, and statements of cash flows for the periods presented. Operating results for the periods presented are not necessarily indicative of future results for the fiscal year ending December 30, 2007 or any other interim period, due to seasonal and other factors. We have derived the consolidated balance sheet as of December 31, 2006 from audited financial statements as of the date, but we have excluded certain information and footnotes required by GAAP for complete financial statements. You should read these consolidated financial statements in conjunction with the audited consolidated financial statements and accompanying notes included in our annual report on Form 10-K for the fiscal year ended December 31, 2006.

The accompanying consolidated financial statements include those of drugstore.com, inc. and our subsidiaries. We have eliminated all material intercompany transactions and balances.

We operate using a 52/53-week retail calendar year, with each of the fiscal quarters in a 52-week fiscal year representing a 13-week period. Fiscal years 2007 and 2006 are 52-week years.

3. Significant Accounting Policies

Estimates and Assumptions

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts of assets and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities at the date of the financial statements. These estimates include, but are not limited to, revenue recognition, inventories, goodwill and intangible assets, stock-based compensation, and commitments and contingencies. Actual results could differ from our estimates, and these differences could be material.

Recent Accounting Pronouncements

In February 2007, the Financial Accounting Standards Board (FASB) issued Statement of Financial Accounting Standards No. 159, The Fair Value Option for Financial Assets and Liabilities (SFAS 159). SFAS 159 will become effective as of the beginning of the first fiscal year beginning after November 15, 2007. SFAS 159 provides companies with an option to report selected financial assets and liabilities at fair value that are not currently required to be measured at fair value. Accordingly, companies would then be required to report unrealized gains and losses on these items in earnings at each subsequent reporting date. The objective is to improve financial reporting by providing companies with the opportunity to mitigate volatility in reported earnings caused by measuring related assets and liabilities differently. SFAS 159 also establishes presentation and disclosure requirements designed to facilitate comparisons between companies that choose different measurement attributes for similar types of assets and liabilities. We are currently in the process of evaluating the effects of the adoption of SFAS 159 on our consolidated financial statements.

 

4


In September 2006, the FASB issued Statement of Financial Accounting Standards No. 157, Fair Value Measurements (FAS 157). FAS 157 defines fair value, establishes a framework for measuring fair value under GAAP, and expands disclosures about fair value measurements. FAS 157 emphasizes that fair value is a market-based measurement, not an entity-specific measurement, and states that a fair value measurement should be determined based on the assumptions that market participants would use in pricing the asset or liability. FAS 157 will become effective for fiscal years beginning after November 15, 2007, and interim periods within those fiscal years. We are currently evaluating the impact of adopting FAS 157 on our consolidated financial statements, but do not expect it to have a material impact on our consolidated financial statements.

In June 2006, the FASB issued Financial Accounting Standards Interpretation No. 48, Accounting for Uncertainty in Income Taxes – an interpretation of FASB Statement No. 109 (FAS 109) (FIN 48) , which prescribes a recognition threshold and measurement attribute for the financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return. FIN 48 also provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure, and transition. FIN 48 became effective beginning in the first quarter of 2007. We did not have any unrecognized tax benefits before or after the adoption of FIN 48. Our policy is to recognize interest and penalties related to the underpayment of income taxes as a component of income tax expense. To date, we have not incurred charges for interest or penalties in relation to the underpayment of income taxes. The tax years 1998 through the present remain open to examination by the major taxing jurisdictions to which we are subject.

4. Net Loss Per Share

We compute net loss per share using the weighted average number of shares of common stock outstanding. We exclude shares associated with stock options, warrants, and our employee stock purchase plan from the calculation of diluted net loss per share, as their effects are antidilutive.

The following table sets forth the computation of basic and diluted net loss per share for the periods indicated:

 

     Three Months Ended  
    

April 1,

2007

   

April 2,

2006

 
     (in thousands, except share and
per share data)
 

Numerator:

    

Net loss

   $ (3,778 )   $ (5,293 )
                

Denominator:

    

Weighted average shares outstanding used in computation of basic and diluted net loss per share

     94,500,129       92,969,650  
                

Basic and diluted net loss per share

   $ (0.04 )   $ (0.06 )
                

As of April 1, 2007 and April 2, 2006, there were 18,127,107 and 17,319,708 shares, respectively, of common stock subject to outstanding stock options and 615,000 shares of common stock subject to warrants in each period, all of which we excluded from the computation of diluted net loss per share, as their effect was antidilutive. If we had reported net income, the calculation of these per share amounts would have included the dilutive effect of these common stock equivalents using the treasury stock method.

 

5


5. Stock-Based Compensation

Stock-Based Benefit Plans

1998 Stock Plan - Under the terms of our 1998 Stock Plan, as amended (1998 Stock Plan), our board of directors may grant incentive and nonqualified stock options to employees, officers, directors, agents, consultants and independent contractors of drugstore.com. Options under this plan generally vest as follows: 20% of the shares vest during the first six months and the remaining 80% vest quarterly over the subsequent 42 months. Option grants generally have exercise prices equal to the fair market value of the common stock on the date of grant and expire ten years from the date of grant. Our board of directors has delegated to the stock option subcommittee of the compensation committee of the board the authority to grant options within board-approved guidelines to certain recipients. In addition, our board of directors has authorized our chief executive officer to grant certain options in connection with offers of employment or consulting engagements, certain of which grants are subject to the board’s subsequent ratification.

1999 Employee Stock Purchase Plan - Under the terms of our 1999 Employee Stock Purchase Plan, as amended (1999 ESPP), eligible employees may purchase common stock for a purchase price equal to 85% of the fair market value of our common stock on the first or last day, whichever is less, of the applicable six-month purchase period, which periods end in January and July of each year. During the three-month period ended April 1, 2007, employees purchased 55,193 shares of our common stock under the 1999 ESPP in exchange for approximately $130,000, and during the three-month period ended April 2, 2006, employees purchased 51,420 shares of common stock under the 1999 ESPP in exchange for approximately $141,000.

Stock-Based Compensation Expense

We account for the 1998 Stock Plan and the 1999 ESPP under the recognition and measurement principles of FASB Statement No. 123 (revised 2004), Share-Based Payment (FAS 123R), which requires measurement of compensation cost for all stock-based awards at fair value on the date of grant and recognition of compensation over the service period for awards expected to vest. The fair value of stock-based awards is determined using the Black-Scholes option pricing model using the single option award approach. This fair value is then amortized on a straight-line basis over the requisite service periods of the awards, which is generally the vesting period. As required by FAS 123R, management made an estimate of expected forfeitures, and we are recognizing compensation costs only for those equity awards expected to vest. The estimation of stock awards that will ultimately vest requires judgment, and to the extent actual results or updated estimates differ from our current estimates, we will record such amounts retrospectively as an increase or decrease in stock-based compensation in the period we revise the estimates. We consider many factors when estimating expected forfeitures, including historical voluntary termination behavior and actual option forfeitures. Actual results, and future changes in estimates, may differ substantially from our current estimates.

The following table summarizes stock-based compensation by operating function recorded in the Statement of Operations:

 

     Three Months Ended
     April 1,
2007
  

April 2,

2006

Fulfillment and order processing

   $ 275    $ 221

Marketing and sales

     414      324

Technology and content

     358      272

General and administrative

     1,384      886
             

Total

   $ 2,431    $ 1,703
             

 

6


Stock Option Activity

The following table summarizes activity under our 1998 Stock Plan:

 

           Outstanding Options     
     Shares Available
for Grant
    Number of
Shares
    Weighted- Average
Exercise Price per
Share
  

Weighted-Average
Remaining

Contractual Term

Outstanding at December 31, 2006 (1)

   4,493,562     18,841,842     $ 3.50   
                     

Additional shares authorized

   4,700,000     —         —     

Options granted

   (1,024,300 )   1,024,300     $ 2.92   

Options exercised

   —       (248,021 )   $ 2.15   

Options forfeited

   1,491,014     (1,491,014 )   $ 3.74   
                 

Outstanding at April 1, 2007

   9,660,276     18,127,107     $ 3.46   
                 

Vested and expected to vest at April 1, 2007

     13,438,848     $ 3.55    7.60
               

Exercisable at April 1, 2007

     7,286,787     $ 3.84    6.66
               

(1) The balance as of December 31, 2006 has been adjusted for 153,982 shares forfeited during 2006 not previously reported.

6. Line of Credit

In April 2007, we entered into an amended and restated loan and security agreement with our existing bank. This agreement includes a revolving line of credit allowing for borrowings of up to $10.0 million, which accrue interest at the prime rate. The revolving line of credit matures in March 2008. The agreement allows for the conversion of up to $2.5 million of the outstanding balance into a term loan within 60 days of maturity. As of April 1, 2007, borrowings under the existing line of credit totaled $1.3 million, of which $1.0 million was converted into a term loan under the amended and restated loan and security agreement. The term loan will be paid in 36 monthly installments and accrues interest at the prime rate plus .50%.

7. Commitments and Contingencies

Legal Proceedings

State Sales Tax Claims . In early 2002, we received an arbitrary assessment notice from the state of New Jersey for past sales tax due from fiscal years 2000 and 2001, based on its best estimate of sales revenue numbers during those periods. In December 2002, we received a revised assessment from the state of New Jersey for 2000 and 2001 in the amount of $221,626 in tax, plus penalties in the amount of $11,081 and interest that continues to accrue. We do not currently collect and do not believe that we are required to collect New Jersey sales tax. In March 2003, we filed an appeal of the revised assessment with the Tax Court of New Jersey, based on the fact that the state of New Jersey is pursuing its claim specifically against one of our consolidated subsidiaries that is not a retailing entity in that state. The appeal is pending and trial was held on November 30 and December 1, 2006. We filed our initial brief on April 30, 2007, and we anticipate that briefing on the appeal will be finished by June 15, 2007. Due to the uncertainty of the appeal, no amounts have been recorded in the accompanying financial statements with respect to the sales tax alleged to be due. If we are unsuccessful in our appeal, the state of New Jersey would probably expand its assessment to include other years for which we did not collect sales tax. That additional assessment, along with attendant interest and penalties, could be material. No amounts have been accrued for this matter as our liability, if any, cannot be reasonably estimated. However, the ultimate outcome of this matter could result in substantial tax liabilities for our past sales and have a material adverse affect on our financial position and results of operations.

Class Action Laddering Litigation . On and after July 6, 2001, eight stockholder class action lawsuits were filed in the United States District Court for the Southern District of New York (the “Court”) naming drugstore.com as a defendant, along with the underwriters and certain of our present and former officers and directors (the “Individual Defendants”), in connection with our July 27, 1999 initial public offering and March 15, 2000 secondary offering (together, the “Offerings”). The complaints against drugstore.com have been consolidated into a single action and a Consolidated Amended Complaint, which is now the operative complaint, was filed on April 19, 2002. The suit purports to be a class action filed on behalf of purchasers of our common stock during the period July 28, 1999 to December 6, 2000.

 

7


In general, the complaint alleges that the prospectuses through which we conducted the Offerings were materially false and misleading because they failed to disclose, among other things, that (i) the underwriters of the Offerings allegedly had solicited and received excessive and undisclosed commissions from certain investors in exchange for which the underwriters allocated to those investors material portions of the restricted number of shares issued in connection with the Offerings and (ii) the underwriters allegedly entered into agreements with customers whereby the underwriters agreed to allocate drugstore.com shares to customers in the Offerings in exchange for which customers agreed to purchase additional drugstore.com shares in the after-market at predetermined prices. The complaint asserts violations of various sections of the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. The action seeks damages in an unspecified amount and other relief. The action is being coordinated with approximately 300 other nearly identical actions filed against other companies or their former officers and directors.

Key procedural elements of the case have been resolved, but whether or not the class is certified is still undecided. On July 15, 2002, the Company moved to dismiss all claims against us and the Individual Defendants. On October 9, 2002, the Court dismissed the Individual Defendants from the case without prejudice based on stipulations of dismissal filed by the plaintiffs and the Individual Defendants. On February 19, 2003, the Court denied the motion to dismiss the complaint against drugstore.com. On October 13, 2004, the Court certified a class in six of the approximately 300 other nearly identical actions (the “focus cases”) and noted that the decision is intended to provide strong guidance to all parties regarding class certification in the remaining cases. The underwriter defendants appealed the decision and the Second Circuit vacated the district court’s decision granting class certification in those six cases on December 5, 2006. Plaintiffs filed a petition for rehearing. On April 6, 2007, the Second Circuit denied the petition, but noted that plaintiffs could ask the District Court to certify a more narrow class than the one that was rejected. Plaintiffs have not yet moved to certify a class in the case involving drugstore.com.

Prior to the December 5 th ruling, drugstore.com, the plaintiff class, and the vast majority of the other issuer defendants or, in the case of bankrupt issuers, their directors and officers, approved a settlement agreement and related agreements, and submitted them for approval by the Court. It is still unclear what impact the Second Circuit’s decision vacating class certification in the six focus cases will ultimately have on that proposed settlement, which the District Court has not yet finally approved, because drugstore.com’s settlement with the plaintiffs involves the certification of the case as a class action as part of the approval process. The Court has stayed all proceedings, including a decision on final approval of the settlement and any amendments of the complaints.

If the proposed settlement between the issuers and plaintiffs is finally approved, we anticipate that any potential financial obligation of drugstore.com to the plaintiffs will be covered by existing insurance. We are currently not aware of any material limitations from our insurance carriers on the expected recovery of any potential financial obligation to the plaintiffs. Our carriers are solvent and we are not aware of any uncertainties as to the legal sufficiency of an insurance claim with respect to any recovery by the plaintiffs. Therefore, we do not expect that the settlement will involve any payment by us. If material limitations on the expected recovery of any potential financial obligation to the plaintiffs from drugstore.com’s insurance carriers should arise, drugstore.com’s maximum financial obligation to plaintiffs pursuant to the settlement agreement would be less than $3.4 million.

There is no assurance that the Court will grant final approval to the issuers’ settlement. We are unable to estimate the potential damages that might be awarded if the Second Circuit were to reverse its ruling, the proposed settlement were not approved, we were found liable, there arose a material limitation with respect to our insurance coverage, or the amount awarded were to exceed our insurance coverage. Because our liability, if any, cannot be reasonably estimated, no amounts have been accrued for this matter. An adverse outcome in this matter could have a material adverse affect on our financial position and results of operations.

Other. From time to time, we are subject to other legal proceedings and claims in the ordinary course of business. We are not currently aware of any such legal proceedings or claims that we believe will have, individually or in the aggregate, a material adverse effect on our business prospects, financial condition or operating results.

8. Segment Information

We have four reporting segments: OTC, mail-order pharmacy, local pick-up pharmacy, and vision. The OTC segment is comprised of the sales and related costs of selling all non-prescription products through our websites, customized nutritional supplement programs through CNS, and net sales of consignment products. The mail-order pharmacy segment is comprised of sales and the related costs of selling pharmaceuticals through the drugstore.com website for mail-order delivery. The local pick-up pharmacy segment is comprised of sales and the related costs of selling pharmaceuticals through the drugstore.com website and the RiteAid.com website for pick-up at a local Rite Aid store. Our vision segment is comprised of sales and the related costs of selling contact lenses through Vision Direct. We operate and evaluate our business segments based on contribution margin results. We define contribution margin as net sales attributable to a segment, less the direct cost of these sales and the incremental (variable) costs of fulfilling, processing and delivering the order (labor, packaging supplies, credit card fees, and royalty costs that are variable based on sales volume).

 

8


The information presented below for these segments is information used by our chief operating decision maker in evaluating operating performance.

 

     Three Months Ended  
     April 1,
2007
   

April 2,

2006

 

Over-the-Counter (OTC):

    

Net sales

   $ 56,262     $ 49,006  

Cost of sales

     39,651       34,663  

Variable order costs (a)

     5,368       4,328  
                

Contribution margin (b)

   $ 11,243     $ 10,015  
                

Mail-Order Pharmacy:

    

Net sales

   $ 13,478     $ 18,300  

Cost of sales

     11,313       15,845  

Variable order costs (a)

     1,120       1,602  
                

Contribution margin (b)

   $ 1,045     $ 853  
                

Local Pick-Up Pharmacy:

    

Net sales (c)

   $ 26,473     $ 24,213  

Cost of sales

     23,602       21,588  

Variable order costs (a)

     1,088       992  
                

Contribution margin (b)

   $ 1,783     $ 1,633  
                

Vision:

    

Net sales

   $ 13,552     $ 12,590  

Cost of sales

     10,496       9,793  

Variable order costs (a)

     648       661  
                

Contribution margin (b)

   $ 2,408     $ 2,136  
                

Consolidated:

    

Net sales

   $ 109,765     $ 104,109  

Cost of sales

     85,062       81,889  

Variable order costs (a)

     8,224       7,583  
                

Consolidated contribution margin (b)

   $ 16,479     $ 14,637  
                

Less:

    

Fixed fulfillment and order processing (d)

   $ 2,767     $ 2,613  

Marketing and sales (e)

     8,072       8,958  

Technology and content

     4,715       3,942  

General and administrative

     4,709       4,294  

Amortization of intangible assets

     444       530  
                

Operating loss

   $ (4,228 )   $ (5,700 )
                

(a) These amounts include all variable costs of fulfillment and order processing, including labor, packaging supplies, credit card fees, and royalty costs that are variable based on sales volume. These amounts exclude depreciation, stock-based compensation, and fixed overhead costs.
(b) Contribution margin represents a measure of how well each segment is contributing to our operating goals. We calculate it as net sales less the direct cost of goods sold, the incremental (variable) fulfillment and order processing costs of delivering orders to our customers, and royalty costs.
(c) Net sales in our local pick-up pharmacy segment include co-payments totaling $5.9 million and $5.5 million for the three-month periods ended April 1, 2007, and April 2, 2006, respectively.
(d) These amounts include all fixed costs of fulfillment and order processing that are not discernable by business segment.
(e) These amounts exclude royalty expenses of $17,000 and $19,000 for the three-month periods ended April 1, 2007, and April 2, 2006, respectively.

 

9


Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion and analysis in conjunction with the financial statements and accompanying notes included elsewhere in this quarterly report and in our annual report on Form 10-K for the fiscal year ended December 31, 2006.

Special Note Regarding Forward-Looking Statements

This quarterly report on Form 10-Q includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements made in this quarterly report other than statements of historical fact, including statements regarding our future financial and operational performance, sources of liquidity and future liquidity needs, are forward-looking. Words such as “targets,” “expects,” “believes,” “anticipates,” “intends,” “may,” “will,” “plan,” “forecast,” “continue,” “remain,” “would,” “should,” and similar expressions, are intended to identify forward-looking statements. Forward-looking statements are based on current expectations, and are not guarantees of future performance and involve assumptions, risks, and uncertainties. Actual performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such differences could include, among other things: effects of changes in the economy, changes in consumer spending, fluctuations in the stock market, changes affecting the Internet, online retailing and advertising, difficulties establishing our brand and building a critical mass of customers, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, risks related to business combinations and strategic alliances, possible tax liabilities relating to the collection of sales tax, consumer trends, the level of competition, seasonality, the timing and success of expansion efforts, changes in senior management, risks related to systems interruptions, possible governmental regulation and the ability to manage a growing business. These factors described in this paragraph and other risks and uncertainties that could cause our actual results to differ significantly from management’s expectations are discussed in the sections entitled “Risk Factors ” in Part II, Item 1A of this quarterly report and Part I, Item 1A of our annual report on Form 10-K for the fiscal year ended December 31, 2006. You should not rely on a forward-looking statement as representing our views as of any date other than the date on which we made the statement. We expressly disclaim any intent or obligation to update any forward-looking statement after the date on which we make it.

Overview

drugstore.com, inc. is a leading online provider of health, beauty, vision and pharmacy products. We believe that we offer a better way for consumers to shop for these products through our web stores, including those located on the Internet at www.drugstore.com, www.beauty.com, www.visiondirect.com, www.lensmart.com and www.lensquest.com .

Business Segments; Growth Strategies. We operate our business in four business segments: over-the-counter, or OTC, mail-order pharmacy, local pick-up pharmacy, and vision.

 

   

Over-the-counter (OTC) . Our OTC segment includes all non-prescription products sold online through our web stores at www.drugstore.com, www.beauty.com , www.visiondirect.com, www.lensmart.com, and www.lensquest.com , or over the telephone, including nutritional supplements sold through our subsidiary Custom Nutrition Services, Inc., or CNS. We source our OTC products from various manufacturers and distributors. We believe that continued growth in this segment will depend on our ability to offer customers a superior shopping experience and service, including providing a broad selection of basic necessity items and hard-to-find specialty items, which encourages customers to return to our websites and make repeat, replenishment, and impulse purchases. In 2007, we will continue to focus on improving our customers’ shopping experience by enhancing our internal search technology and website conversion, expanding our category offerings through the introduction of our drop ship program, and making key investments in our prestige Beauty.com website.

 

   

Mail-Order Pharmacy . Our mail-order pharmacy segment includes prescription drugs and supplies, other than prescription contact lenses, sold online through the pharmacy section of the drugstore.com web store or over the telephone and delivered to customers through our mail-order facility. We procure our prescription inventory through Rite Aid Corporation as part of our ongoing relationship. We market to both cash-paying and insurance-covered individuals, and we also serve as a third-party provider of mail-order prescription fulfillment services for pharmacy benefit managers, or PBMs. We sell over 5,000 prescription drugs, including many specialty drugs for the treatment of chronic conditions such as cancer, HIV, and multiple sclerosis, which are not carried by brick-and-mortar pharmacies and require special handling or service. In this segment, we focus our marketing efforts directly on consumers online and through doctors to maximize growth in our cash prescription and specialty pharmacy business. In addition to the sale of prescription drugs, we sell advertising on our website, to monetize the more than one million unique visitors per month researching drugs and other healthcare content provided on the site. We anticipate that continued growth in this segment in 2007 will substantially depend on our ability to grow prescription volumes through these efforts. We anticipate that our decision not to participate in the low-margin Medicare Part D prescription drug benefit program offered by the U.S. government will continue to have a negative impact on our growth but a favorable impact on our gross margin.

 

10


   

Local Pick-Up Pharmacy . Our local pick-up pharmacy business segment includes prescription refills sold online through the drugstore.com web store or the Rite Aid web store at www.RiteAid.com (which is powered by the drugstore.com web store) or over the telephone and picked up by customers at Rite Aid stores. In this segment, Rite Aid acts as our fulfillment partner. Our success in this segment depends on our ability to leverage our relationship with Rite Aid through its marketing media, including Rite Aid store receipts, weekly Rite Aid advertising circulars and e-mail refill reminders. In 2007, we anticipate that net sales in the local pick-up pharmacy segment will not be a significant source of growth, as we continue to focus the majority of our marketing efforts on our OTC segment.

 

   

Vision . The vision segment includes contact lenses sold through our wholly owned subsidiary International Vision Direct Corp. and its subsidiaries, collectively referred to as Vision Direct, through websites located at www.visiondirect.com, www.lensmart.com, and www.lensquest.com , or over the telephone at 1-800-VISIONDIRECT. We purchase our contact lens inventory directly from various manufacturers and other distributors. In 2007, we are focusing on a strategy of balancing customer acquisition with net margin in order to maximize our profits, rather than focusing exclusively on revenue growth.

Revenues . We generate revenue primarily from product sales and shipping fees. For the three-month period ended April 1, 2007, we reported consolidated total net sales of $109.8 million, which reflected a $5.7 million, or 5%, increase over the three-month period ended April 2, 2006. Our net sales growth was driven by a 10% year-over-year increase in our total order volume, to 1.5 million orders, partially offset by a year-over-year decrease in average net sales per order to $74 compared to $77. Our revenues benefited from strong growth in our OTC segment, which grew by 15% over the first quarter of 2006. Our revenues also benefited from year-over-year growth of 9% in our local pick-up pharmacy segment and 8% in our vision segment. These increases were partially offset by a year-over-year decrease in our mail-order pharmacy segment of 26%.

Expenses . Our operating expenses, including cost of goods sold, decreased as a percentage of net sales to 104% in the three-month period ended April 1, 2007, from 106% in the three-month period ended April 2, 2006. The decrease resulted primarily from a decrease in our overall cost of goods sold as a percentage of net sales year-over-year, reflecting both a favorable shift in our product mix and significant improvement in OTC margins due to the success of operating initiatives that we undertook to improve OTC profitability. In addition, marketing expenses declined as a percentage of net sales to 7% as a result of the conclusion of our brand campaign in the first quarter of 2006, partially offset by increased marketing expenses resulting from increased order volume.

Net Loss; Cash Position . Our net loss for the three-month period ended April 1, 2007 decreased by 29%, or $1.5 million, to $3.8 million, compared to $5.3 million for the three-month period ended April 2, 2006. We ended the first quarter of 2007 with $38.2 million in cash, cash equivalents and marketable securities, compared to $40.6 million at December 31, 2006, and $41.9 million at April 2, 2006. This balance reflects the use in the first quarter of 2007 of $505,000 to fund operating activities, $2.2 million for capital expenditures, and $700,000 to repay debt obligations, offset by proceeds of $663,000 from the exercise of employee stock options and purchases under our employee stock purchase plan and $300,000 of borrowings under our line of credit.

Significant Accounting Judgments

The preparation of financial statements in conformity with U.S. generally accepted accounting principles, or GAAP, requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities in the consolidated financial statements and accompanying notes. The Securities and Exchange Commission, or SEC, has defined a company’s critical accounting policies as the ones that are most important to the portrayal of the company’s financial condition and results of operations and that require the company to make its most difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain. Based on this definition, we have identified the significant accounting policies and judgments addressed below. We also have other key accounting policies that involve the use of estimates, judgments and assumptions that are significant to understanding our results. Additional information about our significant accounting policies is included in Note 1 of our consolidated financial statements included in Part I of our annual report on Form 10-K for the fiscal year ended December 31, 2006. Although we believe that our estimates, assumptions and judgments are reasonable, they are based on information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. In addition, any significant unanticipated changes in any of our assumptions could have a material adverse effect on our business, financial condition and results of operations.

Revenue Recognition

We recognize revenues in accordance with SEC Staff Accounting Bulletin No. 104, Revenue Recognition.

We record revenues from sales of OTC (other than Weil-related CNS sales, as described below), mail-order pharmacy, and vision products net of promotional discounts, cancellations, rebates, and returns allowances. We recognize revenue when the following revenue recognition criteria are met: (1) persuasive evidence of an arrangement exists; (2) delivery has occurred or services have been

 

11


rendered; (3) the selling price or fee earned is fixed or determinable; and (4) collection of the resulting receivable is reasonably assured. We generally require payment by credit card at the point of sale. We estimate return allowances, which reduce product sales by our estimate of expected product returns, based on our historical experience. Historically, product returns and differences between our estimates and actual returns have not been significant.

We recognize revenues from sales of customized vitamins sold through our fulfillment agreement with Weil when products are shipped and title passes to the customer. In accordance with Emerging Issues Task Force Issue No. 99-19, Reporting Revenue Gross as a Principal Versus Net as an Agent, or EITF 99-19, we record revenues generated by the Weil agreement in our OTC segment on a net basis, because we act as an agent, based on the fact that we earn a fixed dollar amount per customer transaction regardless of the amount billed to the customer, and we do not bear general inventory risk associated with these sales. We recognize non-Weil customized vitamin sales on a gross basis, net of promotional discounts, cancellations, rebates, and returns allowances. Net sales in our OTC segment also include consignment service fees earned under our agreement with General Nutrition Corporation, or GNC, and agreements with other consignment vendors, which we also record on a net basis, because we do not take title to the inventory and do not establish pricing.

We recognize revenues from sales of prescription products ordered online or by telephone through the drugstore.com web store or the RiteAid.com web store (which is powered by the drugstore.com web store) for pick-up at a Rite Aid store, including co-payments that Rite Aid receives and collects on our behalf, when the customer picks up the product. In these circumstances, we use Rite Aid as our fulfillment partner. In accordance with EITF 99-19, we record revenues in our local pick-up pharmacy segment on a gross basis, because we act as a principal, based on the fact that, among other things, we bear both inventory risk and credit and collection risk associated with these sales.

For insured prescriptions in both our local pick-up and mail-order segments, the co-payment and the insurance reimbursement (which together make up the amount due to drugstore.com) constitute the full value of the prescription drug sale, and we receive this entire amount as cash. We therefore recognize the entire amount as revenue when we ship the order to the customer (for mail order prescriptions) or when the customer picks up the order (for local pick-up prescriptions).

From time to time, we provide incentive offers to our customers to encourage purchases. Such offers include discounts on specific current purchases, or future rebates based on a percentage of the current purchase, as well as other offers. We treat discounts, when our customers accept them, as a reduction in the sales price of the related transaction and we present them as a net amount in net sales. We treat rebates as a reduction in the sales price based on estimated redemption rates. We estimate redemption rates using our historical experience for similar offers. Historically, our redemption rates have not differed materially from our estimates, which we adjust quarterly.

Inventories

We value our inventories at the lower of cost (using the weighted-average cost method) or the current estimated market value. We regularly review inventory quantities on hand and adjust our inventories for shrinkage and slow-moving, damaged, and expired inventory, which we record as the difference between the cost of the inventory and the estimated market value based on management’s assumptions about future demand for the products we offer and market conditions. We use a variety of methods to reduce the quantity of slow-moving inventory, including reducing sales prices on our websites, negotiating returns to vendors, and liquidating inventory through third parties. If our estimates of future product demand or our assumptions about market conditions are inaccurate, we could understate or overstate the provision required for excess and obsolete inventory. Historically, inventory reserves have not differed materially from our estimates.

Goodwill and Other Intangible Assets

In accordance with Statement of Financial Accounting Standards No. 142, Accounting for Goodwill and Other Intangibles , or FAS 142, we test for impairment of goodwill at the beginning of the fourth quarter and whenever indicators of impairment occur. The first phase of the test screens for impairment. If we determine impairment, the second phase measures the amount of impairment by comparing the fair value of the applicable reporting unit to its carrying value. We determine fair value using either a discounted cash flow methodology or methodology based on comparable market prices.

We review our indefinite-lived intangible assets for impairment when indicators of impairment occur and annually at the beginning of the fourth quarter. We compare the carrying value of the asset to its estimated fair value and record an impairment charge when the carrying value of the asset exceeds the estimated fair value.

In accordance with Statement of Financial Accounting Standards No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets , or FAS 144, we review the carrying values of our amortized long-lived assets, including definite-lived intangible assets, whenever an indicator of impairment occurs. When facts and circumstances indicate that the carrying values of long-lived assets may

 

12


be impaired, we perform an evaluation of recoverability. We determine whether impairment exists based on any excess of the carrying value over the expected future cash flows, as estimated through undiscounted cash flows, excluding interest charges. We measure any resulting impairment charge based on the difference between the carrying value of the asset and its fair value, as estimated through expected future discounted cash flows, discounted at a rate of return for an alternate investment.

If our estimates of revenue growth or future cash flows prove to be inaccurate, we may have a future impairment of goodwill, other intangible assets, or long-lived assets.

Stock-Based Compensation

We account for our stock-based awards under the provisions of FAS 123R, which requires measurement of compensation cost for all stock-based awards at fair value on the date of grant and recognition of compensation over the service period for awards expected to vest. We calculate the fair value of our stock options granted to employees using the Black-Scholes option pricing model using the single-option approach. This fair value is then amortized on a straight-line basis over the requisite service periods of the awards, which is generally the vesting period. We base our computation of expected volatility on our historical volatility, adjusted for changes in capital structure and corporate changes, information available that may indicate future volatility, and observable mean reversion tendencies of historical volatility. We compute expected life using the simplified method outlined by SEC Staff Accounting Bulletin No. 107, Share-Based Payment , or SAB 107. Under this method, our expected term is equal to the sum of the weighted average vesting term plus the original contractual term divided by two, which results in a six-year expected term. We base the risk-free interest rate on the implied yield currently available on U.S. Treasury zero-coupon issues with an equivalent remaining term. Where the expected term of our stock-based awards do not correspond with the terms for which interest rates are quoted, we average the rates quoted for the closest available term maturities. A dividend yield of 0% is considered appropriate as we have not issued and do not anticipate issuing any dividends in the near future. When estimating forfeitures, we consider historical voluntary termination behavior in addition to actual option forfeitures. In conjunction with this analysis, we identified distinct subgroups: non-management employees, management employees, our chief executive officer, board members, and other non-employees. We apply an estimated forfeiture rate of approximately 35% to non-management and management employee subgroups, based on the weighted average termination behavior of those subgroups. we apply a forfeiture rate of 0% to our chief executive officer, board members, and non-employees. If our estimated forfeiture rate changes, we retrospectively increase or decrease stock-based compensation in the period of change. Any such revisions to the estimates we use to calculate the fair value of our stock-based awards could have a material impact on our results of operations and financial position. See Note 5 of our consolidated financial statements, Stock-Based Compensation , included in Part I, Item 1 of this quarterly report.

Legal Proceedings

We are currently involved in various claims and legal proceedings. Periodically, we review the status of each significant matter and assess our potential financial exposure. If the potential loss from any claim or legal proceeding is considered probable and the amount can be estimated, we accrue a liability for the estimated loss. Because of uncertainties related to these matters, accruals are based only on the best information available at the time. As additional information becomes available, we reassess the potential liability related to our pending claims and legal proceedings and may revise our estimates. Any such revisions in the estimates of the potential liabilities could have a material impact on our future results of operations and financial position. For a description of our material legal proceedings, see Note 7 of our consolidated financial statements, Commitments and Contingencies , included in Part I, Item 1 of this quarterly report.

 

13


Results of Operations

Net Sales

 

     Three Months Ended
     April 1,
2007
  

%

Change

    April 2,
2006
     (in thousands, except per order data)

Total net sales

   $ 109,765    5.4 %   $ 104,109

Total customer orders shipped

     1,477    9.6 %     1,348

Average net sales per order

   $ 74    -3.9 %   $ 77

Net sales include gross revenues from sales of product and related shipping fees, net of discounts and provision for sales returns, and other allowances. Net sales also include consignment service fees earned from our arrangement with GNC and other consignment vendors, under which we do not take title to the inventory and cannot establish pricing. We record on an et basis consignment service fees, which constitute approximately 1% of total net sales in each period presented. We bill orders to the customer’s credit card or, in the case of prescriptions covered by insurance, we bill the co-payment to the customer’s credit card and the remainder of the prescription price to insurance. We record sales of pharmaceutical products covered by insurance as the sum of the amounts received from the customer and the third party.

The year-over-year increase in total net sales for the first quarter resulted from a 10% increase in order volume, primarily driven by growth in our OTC segment. Revenues from repeat customers increased to 82% of net sales in the first quarter of 2007, compared to 81% in the first quarter of 2006. The year-over-year decrease in average net sales per order for the first quarter resulted from a higher mix of OTC orders, which have lower average net sales per order. Compared to the first quarter of 2006, net sales in our OTC segment increased by $7.3 million, or 15%, net sales in our local pick-up pharmacy segment increased by $2.3 million, or 9%, and net sales in our vision segment increased by $962,000, or 8%, all of which was partially offset by a decrease in net sales in our mail-order pharmacy segment of $4.8 million, or 26%.

OTC Net Sales

 

     Three Months Ended  
     April 1,
2007
   

%

Change

    April 2,
2006
 
     (in thousands, except per order data)  

OTC net sales

   $ 56,262     14.8 %   $ 49,006  

Segmented net sales information:

      

% of total net sales from OTC

     51.3 %       47.1 %

Average net sales per order

   $ 56     —       $ 56  

The year-over-year increase in et sales in our OTC segment for the first quarter of 2007 resulted from an increase in order volume. The number of orders in our OTC segment grew by 15% to 1.0 million in the first quarter of 2007, compared to 870,000 in the first quarter of 2006, and the average net sales per order remained consistent at $56 in both periods. The number of customer orders includes new and repeat orders made through the drugstore.com website and the websites of our subsidiaries and orders generated through our fulfillment agreement with Weil. The increase in OTC order volume was driven by increased orders from both new and repeat customers as a result of our increasing active customer base and our continued efforts to improve customer retention and conversion resulting primarily from website improvements implemented in 2006.

 

14


Mail-Order Pharmacy Net Sales

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     (in thousands, except per order data)  

Mail-order pharmacy net sales

   $ 13,478     -26.4 %   $ 18,300  

Segmented net sales information:

      

% of total net sales from mail- order pharmacy

     12.3 %       17.6 %

Average net sales per order

   $ 161     3.9 %   $ 155  

The year-over-year decrease in net sales in our mail-order pharmacy segment for the first quarter of 2007 resulted from a decrease in order volume, offset by an increase in the average net sales per order. The number of orders in this segment decreased by 29% to 84,000 in the first quarter of 2007, compared to 118,000 in the first quarter of 2006, as a result of our decision not to participate in the low-margin Medicare Part D prescription drug benefit program offered by the U.S. government. Included in net sales of our mail-order pharmacy segment in the three-month period ended April 1, 2007 were wholesale orders to one party totaling $614,000, which increased our average net sales per order by $7 in the first quarter of 2007. In addition, the year-over-year increase in average net sales per order in this segment resulted from an increase of approximately 8% in the average price per prescription due to higher pharmaceutical costs, partially offset by a decrease in the average number of prescriptions per order.

Local Pick-up Pharmacy Net Sales

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     (in thousands, except per order data)  

Local pick-up pharmacy net sales

   $ 26,473     9.3 %   $ 24,213  

Segmented net sales information:

      

% of total net sales from local pick-up pharmacy

     24.1 %       23.3 %

Average net sales per order

   $ 105     -6.3 %   $ 112  

The year-over-year increase in net sales in our local pick-up pharmacy segment for the first quarter of 2007 resulted from an increase in the number of orders in this segment in the first quarter of 2007 to 251,000, compared to 217,000 in the first quarter of 2006. Orders in this segment are driven by Rite Aid through its marketing media, including Rite Aid store receipts, weekly Rite Aid advertising circulars and e-mail refill reminders. The increase in sales was partially offset by a $7 year-over-year decrease in average net sales per order resulting from a 6% decrease in the average number of prescriptions per order.

Vision Net Sales

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     (in thousands, except per order data)  

Vision net sales

   $ 13,552     7.6 %   $ 12,590  

Segmented net sales information:

      

% of total net sales from vision

     12.3 %       12.1 %

Average net sales per order

   $ 96     10.3 %   $ 87  

 

15


The year-over-year increase in net sales in our vision segment for the first quarter of 2007 resulted from the increase in the average net sales per order, partially offset by a slight decrease in order volume. The increase in the average net sales per order was driven primarily from selling a greater proportion of higher-priced, newer-technology contact lenses, and to a lesser extent, an increase in the average number of items per order. The number of orders in this segment decreased slightly to 141,000 in the first quarter of 2007, compared to 145,000 in the first quarter of 2006, as a result of a decrease in orders from new customers.

Customer Data

Approximately 338,000 new customers placed orders during the first quarter of 2007, increasing our total customer base to approximately 8.8 million customers since inception. Orders from repeat customers as a percentage of total orders increased to 77% during the first quarter of 2007, compared to 75% during the first quarter of 2006, as a result of an increase in our trailing 12-month active customer base. Active customer base includes those customers who have purchased at least once within the last 12 months. Both the active customer base (a trailing 12-month number) and average annual spend per active customer exclude net sales and orders generated by our CNS fulfillment relationship with Weil, and reflect only the activity of customers making purchases through the web sites of drugstore.com and its subsidiaries. The increase in orders from repeat customers as a percentage of total orders in the first quarter of 2007 primarily resulted from improved customer retention and increased order frequency as a result of our initiatives implemented during 2006.

Cost of Sales and Gross Margin

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

Cost of sales

   $ 85,062     3.9 %   $ 81,889  

Gross margin dollars

   $ 24,703     11.2 %   $ 22,220  

Gross margin percentage

     22.5 %       21.3 %

Cost of sales consists primarily of the cost of products sold to our customers, including allowances for shrinkage and damaged, slow-moving, and expired inventory, outbound and inbound shipping costs, and expenses related to promotional inventory included in shipments to customers. Payments that we receive from vendors in connection with volume purchase or rebate allowances and payment discount terms are netted against cost of sales.

Total cost of sales increased in absolute dollars in the three-month period ended April 1, 2007, compared to the three-month period ended April 2, 2006, as a result of growth in order volume and net sales. Total gross margin percentage increased year-over-year, primarily as a result of a larger proportion of net sales in our OTC segment, which is our highest-margin segment, lower net shipping costs that we absorbed, and our operational initiatives.

We include in net sale our revenues from shipping charges to customers, which were $3.8 million and $3.4 million in the three-month periods ended April 1, 2007, and April 2, 2006. We include in cost of sales outbound shipping costs, which were $5.8 million and $5.5 million in the three-month periods ended April 1, 2007 and April 2, 2006. As part of our profitability initiatives, in 2006, we eliminated free 3-day shipping on orders of $99 or more, added shipping surcharges for shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO military addresses, added a weight-based shipping surcharge for orders over 20 pounds, and secured a lower contractual rate from one of our shipping carriers. We expect to continue to subsidize a portion of customers’ shipping costs for the foreseeable future, through certain free shipping options, as a strategy to attract and retain customers.

 

16


OTC Cost of Sales and Gross Margin

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

OTC cost of sales

   $ 39,651     14.4 %   $ 34,663  

Segmented cost of sales information:

      

OTC OTC gross margin dollars

   $ 16,611     15.8 %   $ 14,343  

OTC gross margin percentage

     29.5 %       29.3 %

The year-over-year increase in cost of sales in our OTC segment in absolute dollars for the first quarter of 2007 resulted from increased order volume and net sales. The year-over-year increase in gross margin percentage for the first quarter of 2007 was primarily as a result of lower per-order net shipping costs, resulting from changes in our shipping policies and securing lower contractual rates from our primary shipping carrier.

Mail-Order Pharmacy Cost of Sales and Gross Margin

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

Mail-order pharmacy cost of sales

   $ 11,313     -28.6 %   $ 15,845  

Segmented cost of sales information:

      

Mail-order pharmacy gross margin dollars

   $ 2,165     -11.8 %   $ 2,455  

Mail-order pharmacy gross margin percentage

     16.1 %       13.4 %

The year-over-year decrease in cost of sales in our mail-order pharmacy segment in absolute dollars for the first quarter of 2007 resulted from a decrease in order volume and net sales. The year-over-year increase in gross margin percentage in this segment for the first quarter of 2007 resulted from improved margins from exiting unprofitable partnerships with certain PBMs and our review of pricing and profitability of pharmaceutical products.

Local Pick-up Pharmacy Cost of Sales and Gross Margin

 

     Three Months Ended  
    

April 1,

2007

    %
Change
    April 2,
2006
 
     ($ in thousands)  

Local pick-up pharmacy cost of sales

   $ 23,602     9.3 %   $ 21,588  

Segmented cost of sales information:

      

Local pick-up gross margin dollars

   $ 2,871     9.4 %   $ 2,625  

Local pick-up gross margin percentage

     10.8 %       10.8 %

The year-over-year increase in cost of sales in our local pick-up pharmacy segment in absolute dollars in the first quarter of 2007 resulted from an increase in order volume and net sales.

 

17


Vision Cost of Sales and Gross Margin

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

Vision cost of sales

   $ 10,496     7.2 %   $ 9,793  

Segmented cost of sales information:

      

Vision cost gross margin dollars

   $ 3,056     9.3 %   $ 2,797  

Vision cost gross margin percentage

     22.6 %       22.2 %

The year-over-year increase in cost of sales in our vision segment both in absolute dollars and in terms of gross margin percentage for the first quarter of 2007 was primarily as a result of a shift in product mix to sales of higher cost, newer technology contact lenses and lower per order net shipping costs, offset by increased promotional activity and a slight decline in order volume.

Fulfillment and Order Processing Expenses

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

Fulfillment and order processing expenses

   $ 10,974     7.8 %   $ 10,177  

Percentage of net sales

     10.0 %       9.8 %

Fulfillment and order processing expenses include payroll and related expenses for personnel engaged in purchasing, fulfillment, distribution, and customer care activities (including warehouse personnel and pharmacists engaged in prescription verification activities), distribution center equipment and packaging supplies, per-unit fulfillment fees charged by Rite Aid for prescriptions ordered through the drugstore.com website and picked up at a Rite Aid store, credit card processing fees, and bad debt expenses. These expenses also include rent and depreciation related to equipment and fixtures in our distribution center and call center facilities. Variable fulfillment costs represent the incremental (variable) costs of fulfilling, processing, and delivering the order that are variable based on sales volume.

Fulfillment and order processing expenses for the three-month period ended April 1, 2007 included $8.2 million of variable costs and $2.8 million of fixed costs, compared to $7.6 million of variable costs and $2.6 million of fixed costs for the three-month period ended April 2, 2006. Variable fulfillment and order processing expenses increased year-over-year primarily as a result of increases in order volume and per order labor costs in our OTC segment, partially offset by a decrease in order volume in our mail-order pharmacy segment. Fixed fulfillment and order processing expenses increased year-over-year primarily as a result of increase of $79,000 in operational costs, including work related to the capacity assessment of our primary distribution center, $70,000 in depreciation, and $54,000 in stock-based compensation expense. Fulfillment and order processing expenses as a percentage of net sales increased in the first quarter of 2007, compared to the first quarter of 2006, as a result of increases in both fixed and variable fulfillment costs.

 

18


Marketing and Sales Expenses

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

Marketing and sales expenses

   $ 8,089     -9.9 %   $ 8,977  

Percentage of net sales

     7.4 %       8.6 %

Marketing and sales expenses include advertising expenses, promotional expenditures, and payroll and related expenses for personnel engaged in marketing and merchandising activities. Advertising expenses include our obligations under various advertising contracts. Advertising and promotional costs were $5.5 million and $6.7 million the first quarters of 2007 and 2006, respectively.

The year-over-year decrease in marketing and sales expenses both in absolute dollars and as a percentage of net sales for the first quarter of 2007 was primarily due to $1.8 million in final costs related to our brand advertising campaign that we incurred in the first quarter of 2006, partially offset by increases in advertising and promotional costs of $890,000 and increases in personnel costs and stock-based compensation expense of $315,000.

 

19


Technology and Content Expenses

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

Technology and content expenses

   $ 4,715     19.6 %   $ 3,942  

Percentage of net sales

     4.3 %       3.8 %

Technology and content expenses consist primarily of payroll and related expenses for personnel engaged in developing, maintaining, and making routine upgrades and enhancements to our websites. Technology and content expenses also include Internet access and hosting charges, depreciation on hardware and IT structures, utilities, and website content and design expenses.

The year-over-year increase in technology and content expenses both in absolute dollars and as a percentage of net sales for the first quarter of 2007 resulted primarily from increased depreciation expense of $370,000, resulting from the acquisition of software and computer equipment related to enhancements to our IT infrastructure in 2006, an increase in maintenance costs related to acquired software tools and other operational costs of $265,000, and to a lesser extent, a 6% increase in personnel costs and stock-based compensation expense.

General and Administrative Expenses

 

     Three Months Ended  
    

April 1,

2007

    %
Change
   

April 2,

2006

 
        
     ($ in thousands)  

General and administrative expenses

   $ 4,709     9.7 %   $ 4,294  

Percentage of net sales

     4.3 %       4.1 %

General and administrative expenses consist of payroll and related expenses for executive and administrative personnel, corporate facility expenses, professional service expenses, and other general corporate expenses.

The year-over-year increase in general and administrative expenses both in absolute dollars and as a percentage of net sales for the first quarter of 2007 resulted primarily from an increase in stock-based compensation of $498,000, as a result of increased option grants and option fair values, increased personnel costs of $369,000, including $190,000 of costs related to the departure of our chief financial officer and the search for his replacement, partially offset by declines in professional fees, insurance costs, and other administrative costs of $446,000.

Amortization of Intangible Assets

 

     Three Months Ended
    

April 1,

2007

   %
Change
   

April 2,

2006

         
     ($ in thousands)

Amortization of intangible assets

   $ 444    -16.2 %   $ 530

Amortization of intangible assets includes the amortization expense associated with assets acquired in connection with our acquisitions of CNS and Acumins, Inc., and assets acquired in connection with our agreements with Rite Aid and GNC, and other intangible assets, including a technology license agreement, domain names and trademarks.

The year-over-year decrease in amortization expense for the first quarter of 2007 resulted from certain intangible assets being fully amortized in 2006.

 

20


Interest Income and Expense

 

     Three Months Ended
    

April 1,

2007

   %
Change
   

April 2,

2006

         
     ($ in thousands)

Interest income, net

   $ 450    10.6 %   $ 407

Interest income consists of earnings on our cash, cash equivalents and marketable securities, and interest expense consists primarily of interest associated with capital lease and debt obligations. The year-over-year increase in net interest income for the first quarter of 2007 was a result of higher average interest rates.

Income Taxes

There was no provision or benefit for income taxes for the three-month periods ended April 1, 2007 and April 2, 2006 due to our ongoing operating losses.

Off-Balance Sheet Transactions

We have not entered into any off-balance sheet transactions.

Liquidity and Capital Resources

We have incurred net losses of $754.1 million since inception. We believe that we will continue to incur net losses for at least the next year, and possibly longer. From our inception through April 1, 2007, we have financed our operations primarily through the sale of equity securities, including common and preferred stock, yielding net cash proceeds of $417.0 million.

Discussion of Cash Flows

The following table provides information regarding our cash flows for the three-month periods ended April 1, 2007 and April 2, 2006.

 

     Three Months Ended  
    

April 1,

2007

    $
Change
   

April 2,

2006

 
        
     (in thousands)  

Cash used in operating activities

   $ (505 )   $ 2,351     $ (2,856 )

Cash (used in) provided by investing activities

   $ (1,547 )   $ (2,798 )   $ 1,251  

Cash provided by (used in) financing activities

   $ 286     $ 620     $ (334 )

Net decrease in cash and cash equivalents

   $ (1,766 )   $ 173     $ (1,939 )

Net cash used in operating activities for the three-month period ended April 1, 2007 primarily reflects a net loss of $3.8 million and the use of $2.0 million in cash for operating assets and liabilities, partially offset by non-cash activities of $5.3 million. Net cash used in operating activities for the three-month period ended April 2, 2006 primarily reflects a net loss of $5.3 million and the use of $1.8 million in cash for operating assets and liabilities, partially offset by $4.3 million of non-cash activities. The year-over-year decrease in net cash used in operating activities was primarily as a result of a $1.5 million decrease in our net loss and a $1.1 million increase in non-cash activities, primarily from increased stock-based compensation and depreciation.

Net cash used in investing activities for the three-month period ended April 1, 2007 is primarily attributable to the purchase of marketable securities and the acquisition of fixed assets, offset by the sales and maturities of marketable securities. Net cash provided by investing activities for the three-month period ended April 2, 2006 is primarily attributable to sales and maturities of marketable securities, offset by purchases of marketable securities and the acquisition of fixed assets. The year-over-year increase in net cash used in investing activities was primarily as a result of decreased sales and maturities of marketable securities, partially offset by a decrease in purchases of marketable securities.

 

21


Net cash provided by financing activities for the three-month period ended April 1, 2007 was attributable to proceeds received from exercises of employee stock options and purchases under our employee stock purchase plan and borrowings under our revolving bank line of credit, partially offset by the repayment of debt obligations. Net cash used in financing activities for the three-month period ended April 2, 2006 was attributable to payments on our debt obligations, partially offset by proceeds received from exercises of employee stock options and purchases under our employee stock purchase plan.

Until required for other purposes, our cash and cash equivalents are maintained in deposit accounts or highly liquid investments with remaining maturities of 90 days or less at the time of purchase. Our marketable securities, which include commercial paper, auction rate securities, corporate notes and government bonds, are considered short-term as they are available to fund current operations.

Liquidity Sources, Requirements and Contractual Cash Requirements and Commitments

Our principal sources of liquidity are our cash, cash equivalents and marketable securities. Historically, our principal liquidity requirements have been to meet our working capital and capital expenditure needs.

Our primary source of cash is sales made through our websites, for which we collect cash from credit card settlements or insurance reimbursements. Our primary uses of cash are purchases of inventory, salaries, marketing expenses, and overhead and fixed costs. Any projections of our future cash needs and cash flows are subject to substantial uncertainty for the reasons discussed in the sections entitled “ Risk Factors ” in Part II, Item 1A of this quarterly report and Part I, Item 1A of our annual report on Form 10-K for the year ended December 31, 2006.

In April 2007, we entered into an amended and restated loan and security agreement with our existing bank. This agreement includes a revolving line of credit allowing for borrowings of up to $10.0 million, which accrue interest at the prime rate. The revolving line of credit matures in March 2008. The agreement allows for the conversion of up to $2.5 million of the outstanding balance into a term loan within 60 days of maturity. As of April 1, 2007, borrowings under the existing line of credit totaled $1.3 million, of which $1.0 million was converted into a term loan under the amended and restated loan and security agreement. The term loan will be paid in thirty six monthly installments and accrues interest at the prime rate plus .50%.

As of April 1, 2007, we did not have any future material noncancelable commitments to purchase goods or services.

We believe that our cash and marketable securities on hand plus our sources of cash will be sufficient to fund our operations and anticipated capital expenditures. However, any projections about our future cash needs and cash flows are subject to substantial uncertainty. As a result, we may need to raise additional monies to fund our operating activities or for strategic flexibility (if, for example, we decide to build a new distribution center or pursue business or technology acquisitions) or if our expectations regarding our operations and anticipated capital expenditures change. We have assessed in the past, and will continue to assess, opportunities for raising additional funds by selling equity, equity-related or debt securities, obtaining additional credit facilities or obtaining other means of financing for strategic reasons or to further strengthen our financial position. We cannot be certain that additional financing will be available to us on acceptable terms when required, or at all. Furthermore, if we were to raise additional funds through the issuance of securities, such securities may have rights, preferences, or privileges senior to those of the rights of our common stock and our stockholders may experience additional dilution.

Management Outlook

For the second quarter of fiscal year 2007, we are targeting net sales in the range of $108.0 million to $110.0 million and a net loss in the range of $3.0 million to $4.0 million.

 

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We have assessed our vulnerability to certain market risks, including interest rate risk associated with marketable securities, accounts receivable, accounts payable, capital lease obligations, bank line of credit, and cash and cash equivalents. Due to the short-term nature of these investments and our investment policies and procedures, we have determined that the risk associated with interest rate fluctuations related to these financial instruments is not material to us.

We have interest rate exposure arising from our financing facilities, which have variable rates. These variable interest rates are affected by changes in short-term interest rates. We manage our interest rate exposure by maintaining a conservative debt-to-equity

 

22


ratio. We believe that the effect, if any, of reasonably possible near-term changes in interest rates on our financial position, results of operations and cash flows will not be material. Our financing facilities expose our net earnings to changes in short-term interest rates because interest rates on the underlying obligations are variable. Borrowings outstanding under the variable interest-bearing financing facilities totaled $1.2 million at April 1, 2007, and the highest interest rate attributable to this outstanding balance was 8.75% at April 1, 2007. A change in net earnings resulting from a hypothetical 10% increase or decrease in interest rates would not be material.

We have investment risk exposure arising from our investments in marketable securities. As of April 1, 2007, we had $26.6 million of securities classified as “marketable securities.” We regularly review the carrying value of our investments and identify and record losses when events and circumstances indicate that declines in the fair value of such assets below our accounting basis are other-than-temporary.

 

Item 4. Controls and Procedures

We have performed an evaluation under the supervision and with the participation of our management, including our chief executive officer, chief financial officer, and chief accountant of the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act). Based on that evaluation, our management, including our chief executive officer, chief financial officer, and chief accountant concluded that, as of April 1, 2007, our disclosure controls and procedures were effective in ensuring that all material information required to be disclosed in reports filed or submitted by us under the Exchange Act is made known to them in a timely fashion.

During the quarter ended April 1, 2007, there were no changes in our internal controls over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal controls over financial reporting.

 

23


PART II—OTHER INFORMATION

 

Item 1. Legal Proceedings

See Note 7 of our consolidated financial statements, “ Commitments and Contingencies—Legal Proceedings ,” included in Part I, Item 1 of this quarterly report, for a discussion of the material legal proceedings to which we are a party.

 

Item 1A. Risk Factors

The risk factor disclosure included under Item 1A of our Annual Report on Form 10-K for the fiscal year end December 31, 2006, filed with the Securities and Exchange Commission on March 16, 2007 (the “Form 10-K”) has not materially changed other than as set forth below.

We have a history of generating significant losses, and may never be profitable.

We have incurred net losses of $754.1 million through April 1, 2007. To date, we have not become profitable, and we may never achieve profitability. We expect to continue to incur net losses for at least the next year, and possibly longer. As a result, our stock price may decline and investors may lose all or a part of their investment in our common stock.

The information above updates and should be read in conjunction with the discussion of our risk factors contained in Item 1A of the Form 10-K.

 

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.

None.

 

Item 3. Defaults Upon Senior Securities.

None.

 

Item 4. Submission of Matters to a Vote of Security Holders.

None.

 

Item 5. Other Information.

None.

 

24


Item 6. Exhibits

 

Exhibit No.

 

Exhibit Description

  3.1

  Amended and Restated Certificate of Incorporation of drugstore.com, inc. (incorporated by reference to Exhibit 3.2 to drugstore.com, inc.’s Registration Statement on Form S-1 filed February 9, 2000 (Registration No. 333-96441)).

  3.1a

  Certificate of Designation of Series 1 Preferred Stock of drugstore.com, inc. (incorporated by reference to Exhibit 3.1a to drugstore.com, inc.’s Quarterly Report on Form 10-Q for the Quarter Ended July 2, 2000 (SEC File No. 000-26137)).

  3.2

  Amended and Restated Bylaws of drugstore.com, inc. dated January 7, 2005 (incorporated by reference to Exhibit 3.2 to drugstore.com inc.’s Annual Report on Form 10-K for the Fiscal Year Ended January 1, 2006 (SEC File No. 000-26137)).

10.1

  Transition and Separation Agreement between drugstore.com, inc. and Robert A. Barton dated January 30, 2007 (incorporated by reference to Exhibit 10.1 to drugstore.com, inc.’s Current Report on Form 8-K dated January 30, 2007 (SEC File No. 000-26137)).

31.1

  Certification of Dawn G. Lepore, President, Chief Executive Officer and Chairman of the Board of drugstore.com, inc., pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31.2

  Certification of Robert P. Potter, Vice President, Chief Accountant of drugstore.com, inc., pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1

  Certification of Dawn G. Lepore, President, Chief Executive Officer and Chairman of the Board of drugstore.com, inc., pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.2

  Certification of Robert P. Potter, Vice President, Chief Accountant of drugstore.com, inc., pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

25


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

DRUGSTORE.COM, INC. (Registrant)
By:  

/s/ Robert P. Potter

 

Robert P. Potter

Vice President, Chief Accountant

(Chief Accounting Officer)

Date: May 9, 2007

 

26


Exhibit 31.1

CERTIFICATIONS

I, Dawn G. Lepore, certify that:

 

1. I have reviewed this quarterly report on Form 10-Q of the registrant, drugstore.com, inc.;

 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

  a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

  b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

  c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

  d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors:

 

  a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

  b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

May 9, 2007

 

/s/ Dawn G. Lepore

President, Chief Executive Officer and

Chairman of the Board


Exhibit 31.2

CERTIFICATIONS

I, Robert P. Potter, certify that:

 

1. I have reviewed this quarterly report on Form 10-Q of the registrant, drugstore.com, inc.;

 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

  a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

  b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

  c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

  d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors:

 

  a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

  b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

May 9, 2007

 

/s/ Robert P. Potter

Vice President, Chief Accountant

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of drugstore.com, inc. (the “Company”) for the period ending October 1, 2006, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Dawn G. Lepore, President, Chief Executive Officer and Chairman of the Board of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

 

/s/ Dawn G. Lepore

President, Chief Executive Officer and Chairman of the Board

May 9, 2007

A signed original of this written statement required by Section 906 has been provided to drugstore.com, inc. and will be retained by drugstore.com, inc. and furnished to the Securities and Exchange Commission or its staff upon request.


Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of drugstore.com, inc. (the “Company”) for the period ending October 1, 2006, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Robert P. Potter, Vice President and Chief Accountant, of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

 

/s/ Robert P. Potter

Vice President, Chief Accountant

May 9, 2007

A signed original of this written statement required by Section 906 has been provided to drugstore.com, inc. and will be retained by drugstore.com, inc. and furnished to the Securities and Exchange Commission or its staff upon request.